Miguel Chamberlain: Home And Kids Sale Supervisor in OCEANSIDE, CA

Orients and trains Sales Associates on selling floor operations. Provided consistent follow up and accountability with other sales associates to maintain company standards. Leads Sales Associate team by example in demonstrating and assisting with department and fitting room merchandise recovery and sales floor returns. Responsible for executing and maintaining merchandising and visual presentations standards in the Home and Kids departments Leads in setting the standard for customer service expectations through the GREAT program, YES WE CAN actions and behaviors.

Remove merchandise from trucks and compare against packing list. Responsible for a securing all high price merchandise to ensure asset protection. Prepares merchandise for home deliveries and online purchases. Packages merchandise for shipments and complete bill of ladings for transfers. Packages merchandise for shipments to return to Distribution Centers. Certified to operate equipment to move merchandise within the store. Responsible for stocking merchandise on the sales floor. Accurately documents movement of merchandise to protect companies financial bottom line. Responsible for inventory integrity. Effectively completes paperwork for store receiving, transfers, home deliveries, DEVO and Junk out.

Key member of global distribution operations team, which coordinated shipments across multiple countries. Supervised material flow, storage and global order fulfillment. Maintained accurate stock records and schedules. Evaluated operational records and made scheduling adjustments to maximize efficiency. Oversaw special orders and after-hours, urgent shipping jobs. Unloaded, picked, staged and loaded products for shipping. Conducted monthly, quarterly and yearly inventories of warehouse EDUCATION stock. Oversaw hiring and training of 10-20 new employees each quarter. Resolved service issues in a timely manner, including coordinating and processing returns. Oversaw warehousing and storage practices and housekeeping. Received incoming shipments and reviewed contents against purchase order for accuracy.