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I am a modern revenue operations executive who consistently exceeds expectations, builds winning teams, and drives significant CAGR. Recent results include a 50%+ year over year growth. I have managed teams of up to 90 and controlled an annual budget of $36M+.

Specializing in brand strategy, sales, marketing & direct-to-consumer eCommerce. Colleagues know me as a strategic and data-driven builder who has been successful in creating sustainable growth. I delight in creating an atmosphere of achievement; building teams, infrastructure and technology to ensure a business thrives.

Co-founder responsible for the strategic planning and building of the eCommerce infrastructure, demand generation model, retail distribution and teams to execute against the vision and goals of the enterprise.

•	Created and managed revenue operations from start-up in 2013 through $36.5 Million for FY 2018.
•	Established eCommerce ecosphere for six internally developed brands on Shopify Plus with Ingram Micro as 3PL partner; transacting 400,000 transactions annually; fulfilling globally.
•	Managed $8 Million annual marketing budget; delivering 387,000 new customers at $15.45 CPA in 2018
•	Earned inline retail distribution with Target, Free People & Anthropologie; private label inline distribution with CVS and DSV distribution with Walmart, Bed Bath & Beyond, BJ’s Wholesale, Nordstrom Rack, Best Buy, HSN and multiple other accounts.
•	Created Vendor and Seller relationships with Amazon in the USA, Canada, Australia, United Kingdom, France, Germany, Italy & Spain; scaling to $8.1 Million annual revenue in 2018.

I served as Chief Operating Officer from 2013-2015 and Chief Revenue Officer from 2016-2019.


Chief Revenue Officer

Co-founder responsible for the strategic planning and building of corporate infrastructure and team for the enterprise’s cooperative marketing programs for dentists and chiropractors; serving 1,000+ practices.  

•	Created, scaled and managed client marketing and acquisition team; building practice infrastructure to support revenue growth of the enterprise’s cooperative marketing programs.
•	Established customer service department leveraging the Zendesk platform; staffing internally and through outsourced partners.
•	Built technology infrastructure leveraging Magento and Salesforce.com 
•	Managed FP&A, P&L, and Cash Flow


Chief Operating Officer

Co-founder responsible for the organizational planning and building of sales, customer service, and back-office support for a direct-response client acquisition agency serving the legal community in the areas of debt consolidation, bankruptcy, and mortgage modification.  

•	Recruited, trained and managed 93-person sales team; establishing management structure, KPI’s, sales process and CRM system to facilitate growth.
•	Established customer service department and back-office support team for attorney clients; leveraging Encompass CRM and creating digital document storage platform.
•	Developed and implemented HR policy for 200+ team member agency.


A Dish Network Master Agent 
•	Planned and oversaw new business initiatives 
•	Created and developed new markets to improve sales 

New Business Development

•	Identified and implemented a new loan origination platform and CRM resulting in a 7-day reduction of origination to funding time.
•	Managed loan processing, underwriting and loan funding departments for brokerage.
•	Directed all Human Resources functions; including recruiting, training and policy governance.


Vice President Operations

Authorized Reseller for Sprint, AT&T Wireless, T-Mobile & Verizon

Managed strategic call center partnerships in Santiago, Chile
Managed activations and logistics
Managed carrier relations

Operations Manager

Find out detailed information about Mike Ponzillo,  in Rancho Santa Margarita, CA

Mike Ponzillo: in Rancho Santa Margarita, CA

Mike Ponzillo