Mindi Marshall: Assistant General Manager of Customer Experience in Laguna Niguel, CA

- Assist in all operations of store. - Recruit, hire, and train all associates. - Meet and exceed sales goals. - Drive results with GAP Brand cards. - Complete work schedule. - Ensure all policies and Procedures are being followed. - Ensure excellent service and an excellent customer shopping experience.

- Oversee all store operations, including an alterations department. - Hire and train all associates. - Manage and drive appointments and registrations. - Monitor all orders, shipping and receiving. - Handle customer concerns in a positive, proactive manner. - Complete work schedules for management team, stylists, and support staff. - Meet payroll and budget costs. - Drive sales and KPI results.

- Manage store, delivering world class customer service and quality beverages. - Hire and train staff, ensuring food safety certification. - Maintain all food safety and cleanliness standards. - Place and receive orders, staying within budget and controlling cost. - Attend monthly district meetings. - Execute promotional set ups. - Conduct performance reviews and deliver performance notices. - Responsible for all deposits and cash handling.

- Plan, prepare, and execute all events and road shows within Costco. - Hire, train, and coach a staff of an assistant manager, 2 leads, and 45+ product demonstrators. - Communicate with buyers and vendors regarding events to ensure sales and success on a daily basis. - Communicate with Warehouse managers regarding logistics of event and product placement. - Meet and Exceed sales goals per event. - Schedule all events weekly, ensuring right people were working the event and that it was set up and completed on time. - Complete supply orders, staying within budget and cost per event. - Maintained number one results in company and built strong rapport with buyers, vendors, and Costco Vice Presidents.