Skills: Market Research · Project Management · Strategic Planning · Account Management · Collaborative Problem Solving

Golf

Moto & Powersports

Outdoor

Bowling

Furniture building

Lego building

Video gaming

Hunting

off-roading

Trucks

golf

Aspiring Business Professional | Sales & Customer Service

Customer Service & Support

- Serve as the primary point of contact for all D2C customer inquiries, managing calls, emails, and live chats daily with an emphasis on product education, brand experience, and personalized service.
- Oversee full-cycle e-commerce operations through Shopify, including product listings, inventory synchronization, discount coding, and backend troubleshooting.
- Collaborate cross-functionally with production and fulfillment teams using CRM and Shopify data to optimize order fulfillment and improve customer satisfaction metrics.
- Update and maintain online store content, promotions, and navigation layouts to improve site performance and conversion rates.

DTC Sales & Customer Relations

- Supervised and trained outside service team members to uphold high standards of hospitality and course presentation
- Facilitated tournament and event logistics, ensuring seamless execution and an exceptional player experience
- Oversaw driving range operations, including inventory management and range ball rotation to maintain quality service

Outside Services Shift Lead

- Provided top-tier customer service, assisting members and guests to enhance their overall golf experience

Outside Service Staff

- Maintained detailed records of customer interactions and sales activities using CRM software to enhance follow-up and retention efforts
- Managed inbound and outbound sales calls, effectively identifying customer needs and recommending tailored product solutions

Sales Representative

- Processed orders, returns, and warranty claims, ensuring accuracy and efficiency in all transactions
- Provided exceptional customer service, assisting clients with product inquiries and issue resolution to ensure a seamless experience

Customer Service Representative

- Operated point-of-sale systems to process transactions, manage ticket sales, and handle refunds with accuracy
- Informed guests about park attractions, promotions, and special events, enhancing their visit with relevant recommendations
- Handled high-volume crowds efficiently, maintaining a welcoming and organized entry experience during peak seasons
- Collaborated with security and management teams to enforce safety regulations and respond to guest emergencies

Admissions Associate : Customer Service

Find out detailed information about Nathaniel Schulte, Aspiring Business Professional | Sales & Customer Service in Carlsbad, California

Nathaniel Schulte: Aspiring Business Professional | Sales & Customer Service in Carlsbad, California

Nathaniel Schulte

University of Redlands

San Marcos High School