Nenden Novianty: Independent Evaluator Agent (Remote) in Baltimore
Nenden Novianty
Independent Evaluator Agent (Remote)
Baltimore | United States
Skills
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Interests
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Industries
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Work experience
Appen Limited
Independent Evaluator Agent (Remote) | 08/2018 - Current
? Performed Social Media & Search Engine Evaluator, Shopping Rater
? Improved the content and quality of the online search result by analyzing and evaluating the credibility of the content published online
? Successfully identified fake news by researching and evaluating data information made in different contents
? Evaluate and analyze the trustworthiness, reliability, and shopping experiences of the major eCommerce platform, updating the experience such as delivery, packaging, product quality, customer support, and timeliness.
? Accomplished project satisfaction by reviewing more than 100 products within one year in 2021.
APC Workforce Solutions, LLC (ZeroChaos)
Independent Evaluator Agent (Remote) | 07/2016 - 07/2017
? Exclusively working on a Google project as Quality Ads Rater (1-year project)
? Successfully determined the relevancy of search engine results by doing a fact-checker for Google's algorithm, analyzing and providing feedback on text, web pages, images, and other types of information for Google using an online tool.
? Contributed to continue improving the google search results, which determine how well Google's search results solve a user's needs.
PanPages Indonesia
Data Entry (Remote) | 03/2012 - 09/2013
? Developed directory database by doing data research and executed clerical work which combines data entry, web research, and typing in the provider of online business directories.
? Successfully ensured the accuracy of the data that has been inputted
? Resolved discrepancies in information by obtaining further information for incomplete documents.
Hongkong Shanghai Banking Corporation (HSBC)
Customer Service, Senior Relationship Manager | 02/2006 - 12/2011
Hongkong Shanghai Banking Corporation (HSBC)
Relationship Manager - Senior Relationship Manager | 06/2007 - 12/2011
? Acquired new to bank customers by Identifying potential bank clients and achieving the incremental number of new customers
? Increased bank revenue by analyzing clients' cash, capital, and investment needs, developed proposals detailing how the bank can benefit them
Hongkong Shanghai Banking Corporation (HSBC)
Customer Service | 02/2006 - 05/2007
? Provide splendid customer services to customers in a friendly and courteous manner at all times
? Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions
? Achieved 'Best Customer Service Award' in 2006 for becoming the best Customer Service for 6 months
in a row in 2006