Nenden Novianty: Independent Evaluator Agent (Remote) in Baltimore

Nenden Novianty

Independent Evaluator Agent (Remote)
Baltimore | United States
Skills

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Work experience
Image Appen Limited

Appen Limited

Independent Evaluator Agent (Remote) | 08/2018 - Current

? Performed Social Media & Search Engine Evaluator, Shopping Rater ? Improved the content and quality of the online search result by analyzing and evaluating the credibility of the content published online ? Successfully identified fake news by researching and evaluating data information made in different contents ? Evaluate and analyze the trustworthiness, reliability, and shopping experiences of the major eCommerce platform, updating the experience such as delivery, packaging, product quality, customer support, and timeliness. ? Accomplished project satisfaction by reviewing more than 100 products within one year in 2021.
Image APC Workforce Solutions, LLC (ZeroChaos)

APC Workforce Solutions, LLC (ZeroChaos)

Independent Evaluator Agent (Remote) | 07/2016 - 07/2017

? Exclusively working on a Google project as Quality Ads Rater (1-year project) ? Successfully determined the relevancy of search engine results by doing a fact-checker for Google's algorithm, analyzing and providing feedback on text, web pages, images, and other types of information for Google using an online tool. ? Contributed to continue improving the google search results, which determine how well Google's search results solve a user's needs.
Image PanPages Indonesia

PanPages Indonesia

Data Entry (Remote) | 03/2012 - 09/2013

? Developed directory database by doing data research and executed clerical work which combines data entry, web research, and typing in the provider of online business directories. ? Successfully ensured the accuracy of the data that has been inputted ? Resolved discrepancies in information by obtaining further information for incomplete documents.
Image Hongkong Shanghai Banking Corporation (HSBC)

Hongkong Shanghai Banking Corporation (HSBC)

Customer Service, Senior Relationship Manager | 02/2006 - 12/2011

Image Hongkong Shanghai Banking Corporation (HSBC)

Hongkong Shanghai Banking Corporation (HSBC)

Relationship Manager - Senior Relationship Manager | 06/2007 - 12/2011

? Acquired new to bank customers by Identifying potential bank clients and achieving the incremental number of new customers ? Increased bank revenue by analyzing clients' cash, capital, and investment needs, developed proposals detailing how the bank can benefit them
Image Hongkong Shanghai Banking Corporation (HSBC)

Hongkong Shanghai Banking Corporation (HSBC)

Customer Service | 02/2006 - 05/2007

? Provide splendid customer services to customers in a friendly and courteous manner at all times ? Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions ? Achieved 'Best Customer Service Award' in 2006 for becoming the best Customer Service for 6 months in a row in 2006
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