Niall Best: District Manager in Laguna Hills, CA

• Led a team of 60+ employees across seven remote brick & mortar locations on the West Coast • Awarded top district performance in North America against last year in 2019; 2nd highest increase globally • Delivered 18% LFL growth with $2.4 million cash lift over 2018 • Collaborated & piloted the development of new training strategies to elevate customer engagement • Managed most profitable district achieving lowest WTS in North America <15%

• Drove highest conversion (+18%) in cash volume tier exceeding company standard • Liaised with corporate partners to launch market initiatives, policies, and retail expectations • Coached & developed multiple high-performance individuals into senior managerial roles • Responsible for store remodel and launched new concept location • Supported District Manager as district leader responsible for business recaps, conference calls, and district focuses

• Delivered year-over-year positive growth in conversion, average dollar sale, and items per customer • Strategically recruited, trained and developed a high performance sales team • Developed training plans to focus on customer engagement and grass-root talent growth • Established market succession planning through a focus on internal growth

• Expanded customer database through outreach • Navigated sales leads to surpass sales targets • Supervised a sales team in delivering $400,000 in three months • Assisted corporate heads in strategy execution to increase brand awareness in marketplace