Nicholas Juselis: Mid Market Account Manager in Salt Lake City, UT

Train and interview new crew members. Responsible for cash handling, tracking and selling at events. Act as point of contact for event organizers coordinating logistics. Occasionally assist sales team with merchandising at off-­premise accounts. Make independent game-time decisions onsite events. Help facilitate and execute company training's.

Manager of 1,000+ Accounts in the small business segment. Customer retention and new business acquisition.

Proactively follow up on leads generated from Marketing efforts. Identify opportunities, product leads and schedule appointments for Sales reps and Account Managers. Gather data and actively listen to fully understand customer/prospect business issues and identify workflow pain's. Work closely and effectively with Sales and Marketing to ensure objectives are met. Contribute to team performance by sharing and implementing best practice ideas. Effectively use a CRM to document/track all call tasks and notes.

Specialty merchandise expert responsible for the entire sales process through development and management of a pipeline of opportunities to closing. I stayed organized by updating daily activities using CRM system maintaining a high level of prospecting activity with customer base utilizing strong interpersonal skills and providing exceptional customer service.

Ski resort lift-attendant responsible for operating lifts and greeting thousands of guests on a daily basis insuring safety and security for resort guests.

Daily operations manager and Consumer product expert for Surfing gear, apparel, accessories, and all things surfing. Was responsible for keeping up to date inventory through stock checks and custom order forms. Interacted with customers to help uncover their needs and provide exceptional customer service. Managed sales transactions and projects that were custom order requests to insure customer satisfaction. Helped to further promote our brand and partner store Island Surf & Sports, along with our summer surf camps to increase attendance.