Nicholas Reid: Customer Service in Santa Cruz, CA

Immediately identify and address customer concerns, while building and strengthening relationships with customers to ensure their satisfaction and retain their loyalty.

Supported the day to day operations of the company, including the collection and management of financial data, performed primary to intermediate accounting and financials, responsible for the preparation and analysis of financial statements.

Responsibilities included the inputting of data, as well as the administration and streamlining of the customer database.