General/Operations Manager

Logistics, Shipping & Operations

MBA with 13 years of client account management experience and 10+ years in an executive role, with an emphasis on strategy
focused leadership and high-level administrative responsibilities. Strong suits include start-up and enterprise quality business
acumen, leadership communication, team building, customer service and impeccable adaptability to build relationships. Other
skills include strategic decision-making, time management, administrative aptitude, product development capabilities from R&D
to customer retention, and scaling and growth abilities encompassing data-driven marketing, sales and design proficiencies.

?	Strategic and efficient communication with department heads to coordinate management of holding company and subsidiaries through analyzing large amounts of data and providing relevant business analytics, reports, and forecasting.
?	Oversight of marketing, debt consolidation, production and service fulfillment entities, as well as hands-on management
of operational and fiscal company health for each company, including CPG manufacturing and durable goods.

Key Accomplishments:
?	Led a team which secured the IP necessary to take a start-up through the seed and series stages necessary to secure VC
funding in excess of $30M.
?	Maintained investor relations and demonstrated ability to capitalize on growth opportunities and market share retention.
?	Established and implemented revenue model through strategic partnerships with nationwide presence beginning in 2017.

Key Responsibilities:
?	Developed and implemented company and facility standard operating procedures (SOP).
?	Curated exceptional company culture and brand strategy with leadership training, plan formulation and follow through.
?	Built and professionally developed cross-functional marketing, B2B sales, and operations teams.
?	Flexibility to wear multiple hats, versatile decision-making to optimize efficiency, including marketing products and promotions.
?	Projected, met, and exceeded monthly volume projections, market penetrations, and new customer acquisition and retention strategies.
?	Grew consumer market share YOY through online marketing campaigns, measuring and optimizing marketing analytics,
exceeding company revenue objectives to achieve profitability, and managing projects across multiple platforms and departments with collaboration and effective communication.

Operations Director

Cross-functional communication with supply chain, operations and marketing teams to manage budget and brand
identity.
?	Routinely conducted product mix and brand analyses - utilizing consumer, market and industry trends.
?	Oversaw quarterly product pipeline and led R&D and marketing teams through competitive analysis and market insight.

Regional Manager

?	Oversight of clinical operations, insurance & medical billing, business administration and managing supplier accounts.
?	Managed operating finances including overhead, vendor accounts, department budgets, cash flow, payroll, and AP/AR.

Business Operations Manager

Find out detailed information about Nick Desrosiers, General/Operations Manager in Huntington Beach, CA

Nick Desrosiers: General/Operations Manager in Huntington Beach, CA

Nick Desrosiers

Concordia University Irvine

Western Governor's University