Bike

Fishing

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Outdoor

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Wake

Health & Fitness

US Sales Coordinator

Administration & Clerical

Manage and coordinate 9 rep groups around the US
Work directly with brick and mortar, online, and multi door retailers to promote and grow the EXPED brand organically
Create actionable reporting, providing consistent data to rep force and upper management
Pro Program coordination
Sample processing and coordination 
Dealer Policy coordination and policing
Event coordination and attendance.  Consumer, Sales, and Trade.  
Domestic travel and trade show attendance required.
GOA coordination and reporting


Assist Sales Representatives and specialty retailers with creating and maintaining seasonal forecast and pre-season orders
Manage wholesale orders and reporting for single door and national accounts
Manage all Customer Service emails and phone communications for warranty and gear questions for both consumer and retail lines
Provide immediate feedback and thorough details on Exped gear designs and innovations
Create and provide social media content for Facebook, Instagram, and the Exped blog
Brand model; appearing in print and online imagery

Customer Service Specialist

Seattle region Run Tech Rep
Set up and conduct Demo Runs, Clinics, and Events for Seattle area Pearli Izumi Run stores 
Provide shoe guidance and expertise to ensure participants get fitted in the proper shoe

Tech Rep

Responsible for investigating and resolving product discrepancies for REI.com
Ensures information and images are accurately presented on REI.com and in catalogs
Developed strong working relationships with Mdse, Marketing, Online, Q&A, and retail in resolving inventory, QA, backorder and product info, and photo issues
Created and managed guidelines for ordering and merchandising over 1,000 unique products at a time for Contact Center reps to use while working with online and phone customers
Create, check in, and return Display Wall mini-picks through SAP
Maintain and write articles for DS Product Support SharePoint website
Moderate and respond to Facebook and Twitter postings for REI.com
Moderate customer reviews through Power Reviews for publication on REI.com

Product Inventory Specialist

Find out detailed information about Nick Swan, US Sales Coordinator in Seattle, WA

Nick Swan: US Sales Coordinator in Seattle, WA

Nick Swan