Nicolai Rodio: in Philadelphia, PA
Nicolai Rodio
Philadelphia | United States
Skills
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Interests
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Industries
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Work experience
Moreys Piers and Beachfront Waterparks
Admissions and Operations Supervisor | 05/2019 - 09/2020
• Assist in concierge operations for guests and seasonal pass holders
• Resolve guest concerns while conducting crowd control
• Facilitate efficiency by reducing staff levels as guest attendance diminishes
• Monitor associate adherence to all guest service standards and commitments
Vail Resorts
Product Sales and Services | 01/2020 - 04/2020
• Delivered in-depth knowledge of all product offerings to both internal and external guests
• Established leadership strengths and areas of focus through development courses
• Performed and oversaw daily sales and close procedures following company policies
• Communicated resolution to all mountain guest complaints within given guidelines
HOWL at the Moon and Down Nightclub
Barback and Host Security | 09/2019 - 01/2020
• Maintained liquor room and bar inventory while stocking alcohol supply
• Prepared bottle service for VIP guests in a face-paced and high-volume environment
• Ensured crowd and employee safety of all patrons within the establishment
• Operated detecting devices to screen individuals into club restricted areas
Lowes Home Improvement, Inc
Customer Sales and Service Associate | 12/2016 - 05/2019
• Serviced various departments at Lowes 1849 store
• Enabled customers with product sales, invoices, and sale communications
• Cultivated customer focused purchases and product efficiency
• Demonstrated department cleanliness and safety procedures
The Academy of Music, Opera Philadelphia
VOLUNTEER | 09/2018 - 09/2018
• Guided patrons through ticketing and seating to the opera performance
• Assisted users in managing crowd control and dynamic
• Promoted an overall full and rich patron experience to VIP guests