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Communications professional with a strong background in operations
management, department training and program development. A
creative self-starter with a proven ability to build and motivate high-
performing departments to drive growth and exceeds goals.

Enhance the department by supporting the VP and simultaneously organizing, prioritizing and driving goals towards completion along with ensuring the team has the necessary tools to be successful operationally. 

•	Construct reports including bi-weekly updates, monthly reports, metrics reporting and Ad Hoc operational reports 
•	Analyze data and accurately project parking metrics for the entire NBCUniversal studio lot due to limited parking space availability 
•	Develop and prioritize project timelines 
•	Allocate and reconcile vendor invoices
•	Handle all assistant and administrative needs (i.e. manage calendars, reconcile expense reports, book travel)
              



Studio Operations | Program Coordinator

Improved vendor experience by training vendors to successfully brand products on marketplace platforms as well as reconciled issues and answered questions.

•	Engage vendors to build strong pages by understanding order fulfillment and customer reviews  
•	Provide excellent service to customers and vendors to ensure high-quality experiences. 
•	Collaborate with multiple divisions to maintain sales goals and customer review standards 

Vendor Relations Specialist

• Teach well-rounded high energy classes to all levels
• Incorporate passion for yoga into each class by bringing a unique sense of empowerment and by focusing on physical alignment and strength

Yoga Instructor

As the lead agent at the Park City, Utah location, managed five residences while planning luxurious trips for high profile clients.

•	Built lasting relationships with clients by providing personalized service
•	Worked closely with activity vendors to generate increased sales revenue
•	Achieved excellent reviews that contributed to the highly recommended ratings associated with this location 

Exclusive Resorts Agent

Successfully trained and led a team with high moral, ensured excellent guest experience and exceeded sales goals and milestones.
 
•	Managed sales floor and directly supervised a team of 60+ employees 
•	Strengthened brand awareness through community engagement by planning local events 
•	Developed and supported employee growth by focusing on strengths and areas for improvement 
• Planned store's community events


Floor Manager 

• Educate store guests on the function, style and purpose of the products while creating a welcoming and fun environment 
• Inform guests on current community events and promote local health and fitness platforms 
• Work closely with team members to brainstorm and strategize how to achieve sales goals 

Sales Associate 

Find out detailed information about Nicole Pratt,  in South Pasadena, CA

Nicole Pratt: in South Pasadena, CA

Nicole Pratt

Sonoma State University