Nicole Ramirez: Operations in Alta Loma, California

* Generate clients leads to buy, sell and rent a property * Counseling clients on market conditions, prices and mortgages. * Developing a competitive market price by comparing properties. * Creating lists for real estate sale properties, with information, features, square footage, etc. * Showing properties to potential buyers and renters. * Presenting purchase offers to sellers. * Facilitating negotiation between buyers and sellers * Reviewing purchase contract to ensure terms are met. * Preparing loyalty contracts, purchase agreements, rental agreements, deeds and other documents for each real estate transaction. * Maintaining real estate license and knowledge

* Develop and implement operational strategies and process to improve efficiency and effectiveness * Establish and maintain operational policies and procedures * Monitor and analyze operational performance to identify areas of improvement * Oversee the daily operations of the organization * Manage and motivate staff to ensure high performance and productivity * Develop and manage budgets and financial plans * Ensure compliance with relevant laws and regulations * Develop and implement strategies to reduce costs and increase profits * Monitor and review performance of staff and take corrective action when necessary * Coordinate with other departments to ensure efficient operations * Develop and implement customer service standards and procedures * Monitor customer feedback and take appropriate action

* Responsible for all day to dayvendor relations, warehouse fulfillment, sourcing, logistics, quality assurance, inventory management, merch team * Responsible for providing leadership and guidance for DC operational functions, including, but not limited to: Transportation, Warehousing, facilities management, building layout, racking and systems, inventory management, and quality assurance * Planned, organize, manage and support projects and activities required for DC; training, tools, facilities and equipment necessary to support growth, QA compliance and continuous improvement towards productivity and service levels * Establish and manage raw material. Developed procedures and action plans for all product inspections from raw materials to finished goods. * Created standards for inspection and product quality. * Monitor progress and provide guidance of quality assurance procedures for domestic and oversea vendors. * Review required sample pulls and final inspections and strategize techniques to improve vendor practices to mitigate corrective actions. * Manage Inspection strategy, execution and follow up. * Coach and manage quality assurance staff on all inspections processes and requirements. * Negotiate and manage outside services expenses required to implement quality procedures and supply chain. * Responsible for providing strategic leadership in the development of and implementation of overall business practices, financial performance, operational compliance, customer satisfaction, product development * Responsible for Merch plans - price point, quality control, sku performanceanalysis * Accountable for sales, product, shipping, e-commerce, IT, human resources, purchasing, staffing, trade shows, catalog's, warehousing, e-commerce and wholesale order fulfillment including overall customer satisfaction accounts * Responsible for accounts payable and receivable, payroll * Refined organizational structure to consolidate, streamline and delineate necessary functions * Oversaw operations and coordinated with managers to increase profits * Verified that raw materials, purchased parts, and components, in-process samples and finished products meet established testing and inspection standards. * Directed tracking of defects, test results, or other regularly reported quality control info. * Monitored performance of quality control systems to ensure effectiveness and efficiency. * Instructed staff in quality control and analytical procedures. * Instructed vendors and contractors on quality guidelines, testing procedures, and ways to eliminate deficiencies. * Communicated quality control information to all relevant organizational departments, outside vendors, and contractors. * Created and implemented inspection and testing criteria and procedures. * Monitored development of new products to help identify possible problems for mass production. * Updated standard operating procedures and quality assurance manuals.