Director of Event Operations

Logistics, Shipping & Operations

Accomplished and results-driven Director with a decade-long track record in Special Events Operations, seamlessly transitioning into Retail Operations leadership. Recognized for pioneering innovation, optimizing processes, and consistently delivering outstanding outcomes. A strategic thinker, I am dedicated to crafting unparalleled customer experiences, cultivating high-performing teams, and leading with unwavering commitment.

3THW Entertainment Group, LLC is a Los Angeles-based company that specializes in producing live events that combine entertainment, marketing, and social impact. Founded in 2011, the company has a diverse portfolio of projects ranging from concerts, festivals, galas, fundraisers, and award shows. 3THW Entertainment Group aims to create memorable and meaningful experiences that connect with audiences worldwide.

*	Spearheaded the planning and flawless execution of high-profile events, including concerts, festivals, and corporate functions, consistently exceeding client expectations and achieving a 98% customer satisfaction rate.
*	Pioneered cost-saving initiatives by optimizing vendor relationships and negotiating favorable contracts, resulting in an average 15% reduction in event production expenses.
*	Led a team of 12 event coordinators, fostering a collaborative and high-performance work environment that boosted staff productivity by 20%.
*	Successfully managed event budgets of up to $1.5 million, ensuring efficient allocation of resources and delivering profitable outcomes for the company.
*	Developed and implemented comprehensive event safety protocols, earning recognition from local authorities and achieving a 100% incident-free record across all events.
*	Introduced innovative marketing strategies, leveraging social media and online platforms to expand event attendance by 30% and attract a diverse and engaged audience.
*	Nurtured long-term relationships with key clients and sponsors, resulting in a 25% increase in repeat business and securing sponsorship deals with major brands.
*	Collaborated with cross-functional teams, including marketing and talent acquisition, to curate compelling event lineups, amplifying the brand's reputation and fostering brand loyalty.
*	Established streamlined event management processes, enhancing efficiency and reducing logistical challenges, resulting in a 25% decrease in event setup and breakdown time.
*	Identified emerging trends in the entertainment industry and implemented innovative event concepts, ensuring the company's events remained at the forefront of the market.

Hidden Sole (www.hiddensole.com) is a Los Angeles-based company that specializes in producing hard to find retail athletic sneakers. Founded in 2017, the company offers a wide range of authentic Jordans, Adidas, Nike and more at affordable prices. Customers can also buy, sell, trade and consign their own shoes at Hidden Sole's stores or online. Hidden Sole aims to provide exclusive sneakers and excellent service to sneaker enthusiasts worldwide.

*	Spearheaded strategic planning and implementation of retail operations, resulting in a 20% increase in overall revenue and market share within the first year of tenure.
*	Revamped the inventory management system, optimizing stock levels and reducing carrying costs by 15%, leading to improved cash flow and profitability.
*	Successfully negotiated partnerships with key suppliers, resulting in a 10% decrease in procurement costs while maintaining product quality and availability.
*	Introduced and executed customer-centric training programs for store staff, elevating customer satisfaction scores by 25% and fostering long-term brand loyalty.
*	Pioneered the development and implementation of an omnichannel retail strategy, merging online and in-store experiences, resulting in a 30% rise in online sales and a 15% boost in foot traffic.
*	Implemented cost-effective visual merchandising techniques, leading to a 20% increase in product visibility and driving impulse purchases.
*	Led cross-functional teams in the execution of seasonal marketing campaigns, resulting in increased brand awareness and a 15% rise in sales during promotional periods.
*	Established and maintained key performance indicators (KPIs) to monitor store performance and streamline operational efficiency, contributing to a 10% reduction in operating expenses.
*	Cultivated a collaborative and high-performing retail team, promoting professional growth and fostering a positive work environment that contributed to a 20% decrease in employee turnover.
*	Actively researched market trends and competitor activities, providing valuable insights to senior management for informed decision-making and staying ahead in the competitive market.

Director of Retail Operations

Find out detailed information about Obinna Okwara, Director of Event Operations 

Obinna Okwara: Director of Event Operations

Obinna Okwara