Olani Leonard: Administrative / Marketing Assistant

* Interacts with customers via telephone, email, or in person to provide support and information on products. * Receives and handles requests from customers for, purchase orders, order adjustments, and order cancellations. * Manages a computer database to retrieve necessary customer information, inventory information, and purchase order status. * Provides pricing, delivery, and other order information to customers. * Organizes office supplies and coordinates maintenance of office equipment. * Maintains files of active orders and updates with changes to customer accounts or orders. * Carefully and accurately maintains shipping records for requested categories including goods returned, dunnage, and returnable pallets. * Helps coordinate team events and Sales meetings * Takes lead on social media management and posts * Tradeshow and event coordination, maintaining sales and marketing collateral materials, and supporting the overall efforts and implementation of sales and marketing activities * Work closely with sales team to execute industry and product focused goals * Books travel for all personal within SAN Agrow

* Greeted and assisted onsite patients * Assisted insurance administrator * Scheduled appointments & re-care visits * Maintained and organized computer systems

* Executed small-detail work to ensure the boss' focus is on her work * Drove child to school pick ups and drop offs as needed * Organized home, closets, pantries, etc. * Assisted with special projects * Performed online research and online shopping * Maintained household files with some administrative duties * Prepped meals for family * Ran errands as needed

analyzed, corrected and posts operating data to company files * Answered telephone calls and responded to emailed questions * Oversaw office inventory and ensure optimum stock availability. * Promptly answered inquiries, follows up on approvals and data requests for scheduling needs, maintains contact with other departments to request and provide information * Contacted customers to check on project information and follow-up on service issues.

January 2017- January 2020 * Maintained high levels of production in goal-oriented tasks within daily time constraints * Understanding and administering Membership Policies to ensure daily production results are consistent * Analyze and process member-related service requests, payments, and refunds and special project requests * Communicated and understood anomalies and trends * Ensured the accurate processing of member records by comprehending and analyzing member data * Coordinator of a small group who ensure high team morale, organize department events, and leads team bonding activities * Direct contact with the general managers and department heads of clubs through email and phone communication in order to resolve any issues that are presented Service Representative Lead * Assisted upper management directly with scheduling and daily tasks * Ensured club is on track to meet and exceed assigned retail goals * Supervised Point of Sale operation and file daily and weekly club revenue reports * Partnered with Facilities Maintenance on repairs and general upkeep in the club * Directly responsible for delivering a pleasant customer experience * Worked flexible hours with a constantly changing schedule, including overnight shifts, to aid the club * Spearheaded and maintained the social media accounts for the club