Olga S. Lee, SPHR: in Tustin, CA

Led and directed all operations, strategic planning, business development and conflict management with 100+ employees and a network of 50+ providers. Established and maintained operating standards, regulatory compliance and total quality management while maintaining a current level of knowledge industry-related trends and compliance standards to ensure a cohesive structure within the school and organization. Orchestrated the development of mission statement and corporate values, as well as detailed action plan. Refined organizational structure to consolidate, streamline and delineate necessary functions. Ran successful day to day operations of this complicated multi-disciplinary organization.

Led and directed human resources and administrative operations and departments to prepare for mergers and acquisitions by working closely with managing partners on all strategic developments. Successfully integrated newly added offices by standardizing and streamlining operational and organizational aspects. Oversaw and directed all strategic Information Technology trends and movements. Directed and managed administrative and human resources support for all office locations and remote users. Served as a liaison between head office and other office locations managing functions including Information Technology, personnel and marketing.

Led and directed human resources and office administration functions of one of the international offices. Managed administrative staff of 8 to support a law office that consisted of 10 associates.

Responsibilities included working closely with the office manager on all human resources and administration functions. Successfully administered certification courses offered by the association of certified chartered accountants (ACCA) to an in-house accountants as well as the rest of big four, was known as the first and only administrator of the ACCA courses.