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San Diego native passionate in creative expression and positive community outreach. Personable and business professional with tenacious work ethic. Thrives in a fast paced environment.

Developed strong relationships with customers through high levels of customer service. 

Coordinated with applicants to obtain copies of credit history and reviewed paperwork to determine eligibility and loan options.

Identified risks within business' portfolios and suggested appropriate solutions.

Managed lead database by organizing according to urgency and needs.

Cultivated new leads and prospects by completing high volume of daily outbound sales calls to business

Achieved monthly and quarterly sales goals.

Loan Specialist

Managed top tier accounts serving as primary in-house contact for account servicing.

Built strong relationships with vendors and manufacturers while maintaining efficiency working with multi-time zones.

Coordinated bulk purchase orders with international manufacturers and 3rd party logistics.

Consulted with businesses to supply accurate product and service information.

Guided progress of purchase orders and provided proper documentation for customs clearance. Prepared and submitted timely invoices, statements and payment reminders for customers.

Engaged in product training, demonstrations, consumer awareness, branding at trade shows.


Key Account Specialist

Filmer and producer for regional release showcasing artist Juan "El Gran Tocayo" Marante. Using Premier Pro, I edited the U.S.A. installment for the G.A.S. campaign as well as the launch party highlight video.

https://www.gorillasurf.com/#/zombies-tocayo/
https://www.gorillasurf.com/#/gas-usa-launch/

Regional Producer for Artist Series Campaign

Collaboratively provided sales support for account base and sales reps while managing general customer inquiries.

Responsible for order entry, credit memos and return authorizations for the California, Hawaii, Texas and Great Lakes territories.

West Coast Customer Service Representative

Find out detailed information about Oliver Dela Cruz,  in San Diego, CA

Oliver Dela Cruz: in San Diego, CA

Oliver Dela Cruz

San Diego State University