Olivia Bolton: customer service in Millington, TN

August 2022 - Current ? Overseeing day-to-day processing of payroll for over 30 employees, including review of timesheets, mileage logs, and hotel receipts. ? Maintaining payroll information by calculating, collecting, and entering data. ? Day-to-day correspondence with company personnel over phone and through email, while exceeding the company's expectations of customer service.

? Conferred with team leaders to communicate targets and improve promotional strategies. ? Provided guidance and advice to other staff members. ? Exceeded team goals and collaborated with staff to implement customer service initiatives. ? Attended out-of-state trainings to implement new technology and train staff.