Olivia Farley: Administrative Assistant in Seattle, WA

Olivia Farley

Administrative Assistant
Seattle | United States
Skills

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Interests

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Work experience
Image Colorado State University

Colorado State University

Administrative Assistant | 05/2022 - Current

? Responsible for direct and cross-functional communication between faculty, students, and staff within the department and those of other departments. Frequent collaboration with others in order to achieve student's goals. ? Developed and maintained dynamic schedules within the psychology department, including those of six academic advisors during peak enrollment periods and many high-use departmental facilities. ? Independently managed the restructure and upkeep of frequently used electronic databases, including regular data cleaning, data analysis and updating of relevant information. Gained advanced Excel skills. ? Managed and monitored the planning and execution of mandatory information sessions for hundreds of incoming students for one of the largest departments on campus. ? Responsible for content creation and management of four distinct social media accounts, creating an upward trend in followers and an average of 30% more views and engagement.
Image Nordstrom

Nordstrom

Service Experience Representative | 06/2018 - 08/2021

Assisted customers with a variety of seamless and friendly transactions both in person and over the phone. Fostered trust, teamwork, and positive relationships with coworkers and guests. ? Gained exceptional customer service experience by navigating difficult situations in a calm and effective manner.
Image Public Defender

Public Defender

Undergraduate Intern | 03/2021 - 08/2021

? Worked closely with defense attorneys and investigators to represent indigent clients and provide them with competent and thorough counsel. ? Organized records, recorded briefs and summaries, interacted with court personnel, and worked on a variety of case-specific projects. ? Maintained client confidentiality and a professional code of conduct.
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