Olivia Farley: Administrative Assistant in Seattle, WA
Olivia Farley
Administrative Assistant
Seattle | United States
Skills
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Interests
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Industries
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Work experience
Colorado State University
Administrative Assistant | 05/2022 - Current
? Responsible for direct and cross-functional communication between faculty, students, and staff within the department and those of other departments. Frequent collaboration with others in order to achieve student's goals.
? Developed and maintained dynamic schedules within the psychology department, including those of six academic
advisors during peak enrollment periods and many high-use departmental facilities.
? Independently managed the restructure and upkeep of frequently used electronic databases, including regular data
cleaning, data analysis and updating of relevant information. Gained advanced Excel skills.
? Managed and monitored the planning and execution of mandatory information sessions for hundreds of incoming
students for one of the largest departments on campus.
? Responsible for content creation and management of four distinct social media accounts, creating an upward trend
in followers and an average of 30% more views and engagement.

Nordstrom
Service Experience Representative | 06/2018 - 08/2021
Assisted customers with a variety of seamless and friendly transactions both in person and over the phone.
Fostered trust, teamwork, and positive relationships with coworkers and guests.
? Gained exceptional customer service experience by navigating difficult situations in a calm and effective manner.
Public Defender
Undergraduate Intern | 03/2021 - 08/2021
? Worked closely with defense attorneys and investigators to represent indigent clients and provide them with competent and thorough counsel.
? Organized records, recorded briefs and summaries, interacted with court personnel, and worked on a variety of case-specific projects.
? Maintained client confidentiality and a professional code of conduct.