Olivia Glinka: in New York, NY

• Won 3 Platinum Achievement awards for management, business development & revenue growth • Increased center's profitability using consultative sales approach, generating over $1M/year • Spearheaded marketing campaigns through email, calls & community outreach • Managed off-site projects & community partnership collaborations

Oversaw real-time day-to-day community management of platforms totaling 8M followers, which garnered over 300 million impressions during the three-week event • Monitored posts, customer concerns, mentions, engagement, & PR concerns using Spredfast/Khoros • Reported trends, celebrity influencer engagement & fan sentiments to feature on US Open Now daily live broadcast