Olivia Hinton: BARISTA in Midland, GA

• Promoted the culture, value, and missions of Starbucks • Provided excellent customer service to all guests • Worked under pressure and always maintained a calm demeanor • Maintained the store and anticipated customer needs • Worked flexible hours including early mornings, evenings, weekends, nights, and holidays • Performed many different tasks within the store during each shift • Prepared beverages, food products, and handled cash • Ensures all food safety and COVID-19 procedures are followed

• Created an excellent first impression welcoming members to the gym and verifying memberships • Provided exceptional customer service experience to all members • Monitored equipment schedule, space rentals, and class availability • Ensured that members and staff followed all COVID-19 safety procedures • Maintained the cleanliness of the environment and equipment

• ENSURED TEAM MEMBERS PROVIDED EXCELLENT CUSTOMER SERVICE • MANAGE AND DELEGATE JOB ROLES AND DUTIES FOR ENTRY-LEVEL EMPLOYEES • TRAINED NEW EMPLOYEES - RECIPES, POLICIES, PROCEDURES, AND SAFETY STANDARDS • Oversaw service line preparation to ensure highest quality standards • Maintained high awareness and involvement during high volume shifts • Ensured the team exhibits a diligent work ethic during slower hours • Managed and logged cash. Balanced the drawer. Made bank deposits • Opening and closing duties for the store in accordance standards and instructions • Assisted in handling inventory for the store • Communicated with peers and fellow management via the daily log