Olivia Hinton: BARISTA in Midland, GA
Olivia Hinton
BARISTA
Midland | United States
Skills
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Interests
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Industries
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Work experience
STARBUCKS
BARISTA | 02/2021 - Current
• Promoted the culture, value, and missions of Starbucks
• Provided excellent customer service to all guests
• Worked under pressure and always maintained a calm demeanor
• Maintained the store and anticipated customer needs
• Worked flexible hours including early mornings, evenings, weekends, nights, and holidays
• Performed many different tasks within the store during each shift
• Prepared beverages, food products, and handled cash
• Ensures all food safety and COVID-19 procedures are followed
SEMPER FIT CENTER
FRONT DESK ATTENDANT | 06/2020 - 12/2020
• Created an excellent first impression welcoming members to the gym and verifying memberships
• Provided exceptional customer service experience to all members
• Monitored equipment schedule, space rentals, and class availability
• Ensured that members and staff followed all COVID-19 safety procedures
• Maintained the cleanliness of the environment and equipment
BRUSTER'S REAL ICE CREAM
SHIFT MANAGER | 06/2018 - 03/2020
• ENSURED TEAM MEMBERS PROVIDED EXCELLENT CUSTOMER SERVICE
• MANAGE AND DELEGATE JOB ROLES AND DUTIES FOR ENTRY-LEVEL EMPLOYEES
• TRAINED NEW EMPLOYEES - RECIPES, POLICIES, PROCEDURES, AND SAFETY STANDARDS
• Oversaw service line preparation to ensure highest quality standards
• Maintained high awareness and involvement during high volume shifts
• Ensured the team exhibits a diligent work ethic during slower hours
• Managed and logged cash. Balanced the drawer. Made bank deposits
• Opening and closing duties for the store in accordance standards and instructions
• Assisted in handling inventory for the store
• Communicated with peers and fellow management via the daily log