Olivia Villalpando: Admin Assistant in Oceanside, California

Efficient Document Preparation: Drafting and processing various documents, including lien releases, preliminary lien releases, resale certificates, and W-9 forms • Detailed Data Entry: Accurately entering and updating information in databases and spreadsheets • Customer Service: Assisting clients and visitors by providing information and addressing inquiries or concerns. • Financial Tasks: Assisting with basic bookkeeping tasks such as invoicing, expense reports, and handling petty cash

Maintained accurate schedule with regular updates to add business, family and personal plans. • Assisted with planning and execution of business events, meetings and conferences. Also assisted with errands, housekeeping, and childcare when needed • Prepared documents and presentations for meetings and events. • Assisted with basic IT troubleshooting tasks such as printer issues or password resets. Front Desk Employee

Encinitas, CA, Dec 2021 - Feb 2022 • Managed smooth check-outs with polished charge explanations, payment collection and statement preparation. • Updated inventory in the management system regularly. • Verified guest information and payment methods upon check-in. • Conducted regular walk-throughs of public spaces to maintain cleanliness standards. • Processed reservations made over phone, online, or in person. • Assisted in creating promotional materials such as flyers, brochures, or social media content.

• Supported team with receiving, pricing and merchandising. • Created great customer experiences with personalized sales support. Helped customers navigate store, complete sales and process returns. • Adapted to changing priorities and unexpected situations with calm demeanor. • Replenished stock levels on shelves as needed during business hours • Maintained solid working relationships with clients and co-workers. • Used special cleaning chemicals to sanitize high-traffic areas. Bachelor of Arts (B.A.): Applied Humanities with an Emphasis in Business Universit of Arizona, Tucson, Dec 2024 Associate in Arts (A.A.): Social and Behavioral Sciences MiraCosta Community College, Oceanside, May 2023 Office and Account Invoice and Check processing Data Entry Management Marketing Social Media and Promotions Tech-Savvy Microsoft Office Proficiency English Native Quality-driven administrative professional adept at handling high-volume workloads. Prepares documents, mails packages, and organizes schedules to support team needs. Skilled in database administration and customer relations. Current student pursuing a bachelor's degree in applied humanities with an emphasis in business and a minor in criminal justice. Quick learner eager to start a career, offering problem-solving and task prioritization skills to help the team succeed.