Oriana Suarez: Creative Content Producer with 7+ Years of valuable experience in driving high-impact projects through exceptional leadership and artistry. in San Diego, California

- Develop and implement strategies to recruit, onboard, and retain partners through Grin Platform. -Coordinate and oversee the day-to-day activities of our partnerships program. -Monitor and track performance, including sales, engagement, and impact on the community. -Establish and maintain strong relationships with current and potential partners. -Act as the main point of contact for partners and vendors, addressing their inquiries and needs. -Collaborate with partners to create and execute community-focused initiatives. -Utilize our management software, Grin, to generate reports and insights on partnership program performance. -Analyze data and metrics to assess the effectiveness of the program and recommend improvements. -Regularly report on program KPIs and share insights with relevant teams. -Work closely with the retail team to integrate partnerships activities into in-store events and promotions. -Collaborate with the marketing team to integrate ambassadors involvement in community events. -Align partnerships activities with social media and marketing strategies to amplify the community message.

In this capacity I comprehend client needs, preferences and feedback to guarantee optimal customer satisfaction. I also conduct cross-functional collaboration to determine more effective fixes, enhancing customer support. Proactively provide problem rectification to RX department and mentor and guide new employees. - Manage tickets utilizing platforms including Zendesk for timely and effective issue resolution. - Identified root cause of issue to devise prompt and creative solutions. - Maintained 100% Happiness score while consistently maintaining KPI benchmark of 90%. - Drove revenue growth by placing phone orders for sunglasses, resulting in $5K worth of sales. - Demonstrated outstanding performance within department, earning responsibility of leading more complex tasks. - Spearheaded communication between department and laboratory Smith, resolving 80% of issues related to RX processes.

In this role I contribute to production of new collection launches by providing valuable assistance throughout photoshoot processes. Organize catering services for models and team members as well as showcase eye for detail by meticulously preparing necessary products and accessories for each model. - Utilized creative skills to construct props for product shots, enhancing overall visual impact. - Guaranteed completion of projects under strict deadlines as well as results achievement to highest standard. - Conducted comprehensive research to identify optimal shoot locations, while skillfully securing permits and negotiating contracts to guarantee successful productions. - Streamlined communications by proactively answering scheduling, set location, and call sheet questions for crew and talent.