Osama Rehman: Digital Marketing Project Manager

Lead process improvement meetings with stakeholders. Build client relationships by providing most effective solutions ensuring timely and successful delivery. Monthly follow up calls with clients to follow up and get feedback on services provided. Coordinate with internal teams to ensure successful project timeline completions. Responsible for creating client proposals, including work plans. Provide feedback to technical teams focusing on customer needs, demands and evolving business needs. Coordinate deliverables with design and technical teams. Arrange and conduct on-boarding and training. Update and maintain data in company-wide CRM Carry out market research and competitor analysis for technical teams.

Provide client coordination services to overseas clients (USA / UK) Create and execute email marketing sequences. Lead and conduct stand up meetings with internal and external stakeholders. Marketing Research via (third party tools). Develop detailed work plans, schedules, project timelines, and status reports. Web development for overseas clients (Wordpress). Social media planning and design execution. Responsible for resource allocation necessary to drive a high-performance team to support the company's short term and long-term strategic plans (as needed) Responsible for Proof Reading content and designs of deliverables. Client Services Manager & Marketing Operations Coordinator

Lahore, Pakistan- Dec 2017 - Feb 2019 A reliable point of contact for clients required to establish a strong on-going business relationship. Coordinate creative brainstorming sessions for effective brand identity solutions. Coordinate projects to internal technical teams and determine the best utilization of resources to increase quality delivery efficiency. Delegate deliverables to design and technical teams including follow ups, proof reading and resolving obstacles. Act as a liaison between assigned clients and the agency. Active project planning, creative thinking and implementation. Monitoring social media presence of clients and providing advise accordingly. Lead and supervise creative designers, copywriters and web developers. Quality checks & assurance for content being delivered. Effectively manage work traffic for assigned teams.