Osayuware Eghaghe: Director of Operations, KA Bookings in Houston, TX

Developed and implemented strategic plans to achieve the company's goals, ensuring that the OTA's operations are aligned with the overall business strategy. • Identified areas of improvement in the company's business processes and developed strategies to streamline operations and improve efficiency. • Oversee revenue management initiatives and ensure that the OTA is maximizing its revenue potential. • Ensuring that the OTA's customer service is of the highest quality, resolving any issues that arise, and ensuring customer satisfaction. • Collaborated with the marketing and sales teams to develop and implement effective marketing strategies to promote the OTA's services. • Managed relationships with vendors and suppliers to ensure that the OTA is receiving the best possible value for its investments. • Developed and managed budgets for the OTA, ensuring that the company's financial resources are being used effectively. • Lead and manage the OTA's operations team, ensuring that employees are properly trained and motivated to achieve their goals. • Provide regular reports to senior management on the OTA's operations, including financial performance, customer service metrics, and other key indicators. • Ensured that the OTA is complying with all relevant laws and regulations, as well as industry standards and best practices. Email Marketing Client relationship building Account Management

• Developed and implemented a comprehensive sales and marketing plan that increased revenue by 30% in the first year of tenure • Established and maintained relationships with key clients, resulting in a 40% increase in repeat business • Led a team of 5 sales and marketing professionals and provided ongoing coaching and development • Collaborated with cross-functional teams to ensure consistent messaging across all marketing channels

• Conducted market research and analyzed customer data to identify opportunities for growth • Developed and implemented targeted marketing campaigns that resulted in a 25% increase in sales • Created and delivered presentations to potential clients, resulting in a 20% increase in sales • Developed and maintained relationships with media partners and secured $500k in earned media

Managed a team of 2 marketing professionals and provided ongoing coaching and development • Developed and implemented a product launch strategy that resulted in a 15% increase in sales • Created and delivered presentations to potential clients, resulting in a 10% increase in sales • Managed the company's social media accounts, and generated qualified leads for property buyers. • Developed and maintained relationships with key clients and secured $350K in new business