Patrick Gaynor: in Amherst, NH

Responded to all inquiries made to the ticket office via email and office phone number. Sold single game and season tickets to men’s and women’s basketball, football and lacrosse. Worked all Villanova home sport games either selling tickets or at player will call. Worked extensively with Paciolan ticketing software. Cold and warm calling experience.

Customer service in a retail setting; handled cash and credit transactions. Managed store warehouse, products and a small team of workers.

Answered all incoming phone calls while providing best possible customer service. Sold single game and season tickets to football, hockey and basketball. General office responsibilities including mailing and will call ticket prints. Worked general will call at home sports games.