Bike

Music

Swim

Triathlon

Health & Fitness

Travel

Cooking

Family

Bicycles

Hello

Other

Results-oriented team player with experience in customer focused, business operations. With emphasis on education, hospitality, retail, mechanical, and event planning. I am driven to succeed and am willing to learn within challenging environments.

Building new bikes out of boxes for a family orientated shop. Temporary, part time work while searching for a full time roll.

Assembler

Operations: Day to Day management of Food and Beverage, and Rooms departments ensuring streamlined teams accomplish goals using limited resources in a dynamically changing environment. Rebranded & reopened restaurant. Seasonal partial shut-down and reopening of property.
Administration: Team Member hiring, scheduling, and coaching. Point of Sale, and Property Management System use, Vendor relations,  
Client Experience: Contact for individual guests and groups attending to the needs of corporate, retreat and wedding events.

Operations Manager

Operations: Balanced sales, customer service and technical support communication. Assisted with warehouse duties and worked trade shows
Client Experience: built relationships with existing and new dealers using telephone, electric or traditional mail. Gained familiarity with NetSuite by Oracle to input, track and communicate sales


Inside Sales

Operations: Manage service team to repair and maintain client equipment including bicycles, skis, scooters, as well as snow and skate boards. Assisted during the build out, merchandising, and opening phase of Erik's first Illinois store, the 27th in the group.
Administration: Maintain parts and supply inventory, service staff schedule and delegation of workflow, partner with Store Manager to ensure department is meeting company standards.
Client Experience: Demonstrate and motivate service team to engage and create a positive atmosphere for our clients where their equipment will be repaired or maintained quickly, effectively, honestly and correctly


Service Manager 

- Operations: Oversee and direct operations within the repair shop for a team of technicians. Build, maintain and repair client bicycles. Staying current on latest trends and state of the art technology relevant to responsibilities. Facilitated the transition from RICS to LightSpeed software necessitating detailed inventory, data entry and reorganization in order to move to a cloud based integrated tool for purchasing, inventory management, point of sale and client information database.
-Administration: Assist in purchasing within the bike department while maintaining budget and profit margins as directed by CEO. Nurtured and grew relationships with vendor partners, improved inventory control by meticulously tracking items within the repair shop and reducing variance.
-Client Experience: Mentor new clients by hosting weekly seminars on topics including, basic repair, maintenance, and safety principles.  Increase client loyalty by adjusting business practices to better anticipate and 

Lead Mechanic

- Operations: Managed order fulfillment of complete bicycles and wheels at an internet based high end shop, delegating workflow and priority to teammates. Assisted warehouse personnel, picking and packing orders
- Client Experience: Communicated with domestic and international clientele and vendors to ensure satisfaction and follow up on any concerns related to purchases. Assisted sales department, taking calls and answering real time online “chat”

Shop Manager

- Operations:  Responsible for all daily operations, staffing and facility maintenance. Purchasing, inventory control, and sales of a wide variety of parts, and accessories as well as building, maintaining, and repairing complete bicycles to varied clientele.
- Administration: Created business plan, secured funding, designed and built an independent small business achieving consistent double digit sales growth. Long term goal setting, managing accounts payable, profit & loss, budgeting, public relations & advertising.
- Client Experience: Maintained high level of mechanical ability and knowledge in a regularly evolving market meeting the needs of a varied clientele base, while maintaining a positive reputation for customer service. Built multi-faceted marketing presence by building our website, blogs, social media presence, event sponsorship and symbiotic partnerships.


Owner, Operator

Find out detailed information about Peter Barson, Hello in Carbondale, Illinois

Peter Barson: Hello in Carbondale, Illinois

Peter Barson