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Country manager Africa

Top Management

• Ensure profitability - responsible for P&L in the territory
• Responsible for overall operations in the territory
• Stakeholder management (internal and external)
• Budget management
• Weekly, monthly, quarterly performance and progress reports to MD
• Develop strategic plans and implement them
• Implement brand strategies
• Roll out a studio facility with requisite resources
• People management.
• Management of the sales pipeline for the territory
• Achievement of agreed sales targets
• Building the customer base by soliciting new business
• Increasing the value of existing customers
• Marketing the company in the territory
• Attend conferences, meetings and industry events
• Training the team and personnel

Freelance Consultant
I have done work with a Customer Insights business with a focus on business development as well as putting in place commercial structures to ensure growth and sustainability going forward. Some of the clientele with which we have worked with include Showmax, DSTV, The Star Entertainment Group Australia, Woolworths.

Growing my agency though Advanced Technology Partner, a FINTECH company offering Electronic Bill Presentment and Payment solutions. I have been operational since Jan 2019 and have signed up 3 sub agents to expand my reach.

Freelance Consultant

• Day to day strategic and operational management of Renew-It Sandton (Auto Repair Centre).
• Reporting directly to the Group CEO
• Began consulting in Jan 2016 with the purpose of improving the customer experience and profitability.
• In April 2016 I joined permanently where I assumed general management duties of the facility including finance, production, staff, work flow and client/supplier management.
• Defined and implemented new processes to drive overall efficiency in the business.
• Introduced new performance management and productivity measures.
• Reduced overhead costs to ensure operational efficiencies.
• Continuously identifying and implementing key business strategies to keep in line with market demands.
• Responsible for volume negotiations with insurers.
• Responsible for overall customer experience.
• Manage COS line in conjunction with daily/weekly/monthly sales numbers.
• Drive daily productivity.
Achievements
• Improved overall CSI levels from 70% to > 85%.
• NPBT growth month on month.

Sales and Service Director

• Member of the EXCO team.
• Reporting to the Business Development Director.
• Responsible for a portfolio of 300 + restaurants (mixture of franchised and company owned) in SADC.
• Team of 4 GM's reporting directly to me.
• Defining and ensuring implementation of the business strategy.
• Responsible for achievement of annual revenue targets more than R3bn as well as EBIDTA conversion.
• Overall accountability for the management and enforcement of the commercial relationship between Nando's HO and franchisees.
• Maintain and improve overall portfolio performance.
• Ensure that brand standards are met.
• Growth of the restaurant footprint.
• Budgeting and forecasting.
Achievements
• Exceeded revenue targets by 11% YoY.
• EBITDA target exceeded by 2%.
• Defined and implemented a paperless reporting system.
• Rationalized non-performing restaurants.
• Maintained and exceeded brand standard targets.

Head of Franchise

- Inland Region
• Responsible for a portfolio of 100 restaurants (mixture of franchised and company owned) in the Gauteng / Mpumalanga and Swaziland region.
• Team of 6 staff reporting directly to me.
• Responsible for achievement of annual revenue targets more than R1bn
• Management and implementation of the commercial relationship between Nando's HO and franchisees.
• Maintain and improve overall portfolio performance.
• Ensure that brand standards are met.
• Manage EBITDA targets.
• Growth of the restaurant footprint.
Achievements
• Formulated and implemented processes over 5 months as the portfolio had been without a GM for 18 months.
• Focused and motivated the team, ensuring clarity of roles and clear direction.
• Exceeded budgeted numbers for the year - within 5 months.

• Headhunted by Clickatell
• Reported to the EVP Enterprise Sales.
• Clickatell is an SMS aggregator, selling bulk SMS and Enterprise software solutions to FSP's.
• Grow and maintain a base of customers in Sub-Saharan Africa.
• Defined high level product strategies with key stakeholders in the largest banks in SA, Kenya and Nigeria.
• Responsible for a large revenue stream into the business.
• Regular reporting and strategic planning with the Exec.
• Manage a team of 4 direct reports.
Achievements
• Retained Standard Bank SA as a client at a point where they were ready to move to another provider.
• Deployed strategies that saw growth of the prepaid top up sales in Nigeria.

VP - Enterprise Sales

• Reported to GM Sales and Marketing
• Design and implementation of channel strategy, policies, procedures and governance.
• Management of the direct and indirect retail sales channels.
• Grow sales contribution within the Connect division and distribution footprint through strategic partnerships with major National Chains/retailers and create new partner opportunities.
• Commercial negotiations with suppliers/channel partners and roll out company owned stores.
• Manage the costs within budget and monthly reporting into CEO and Executive team.
• Manage a team of 4 direct reports and responsible for an overall team of 45 staff.
• Promo planning, pricing and forecasting.
Achievements
• Restructured the retail sales division in 3 months.
• Achieved a channel share of 20% (from 5%) within the first 6 months of the FY.
• Rolled out 3 new company owned stores within the financial year and within budget.

Head of Sales - Channels (M-Web Connect)

• Design and implementation of Franchise strategy and commission model.
• Commercial management of 94 dealers (250 stores) nationally.
• Budget management, management of 24 staff nationally, high level reporting into the Executive.
• Align resources to best optimize the delivery of the Franchise strategy within time and cost.
• Optimize Distribution (footprint) and define processes for good governance and efficiencies.
• Forecasting, promo planning and pricing negotiations with OEMs
Achievements
• Achieved average of 88% against a benchmark of 85% for mystery shopping within my channel.
• Exceeded Sales target by 6% and grew prepaid airtime sales by 92% H2 over H1.
• Reduced dealer credit exposure by 15%, managed stock levels at 40days (target 55 days).
• Achieved 92% handset distribution to channel against forecast.
• Achieved 100% of staff development targets and achieved 70% BEE targets in my team.
• Converted all independent dealers into franchisees.

National Franchise Manager (Senior Manager)

• Management of the 12 largest and key strategic dealers.
• Channel expansion and roll out.
• Design and implementation of the channel sales strategy and processes to drive efficiencies.
• Defining and implementing segmented strategies across the various accounts.
• Defining and implementing a franchise option for the non-owned dealers.
• Budget management
• 4 direct reports
• High-level reporting to the Executive.
• Forecasting, promotional planning.
Achievements
• Managed the budget spend to 96% of budget, achieved a channel share of 64% over total sales channel and increased channel footprint by 22% (against target of 10%) for FY2009.

Senior Manager - Key Accounts

• Managed commercial relationship of 95 independent exclusive MTN dealers (320 stores).
• Designed and implemented channel strategy, dealer expansion and roll out.
• Budget and staff management and high-level reporting to the Executive.
• Negotiated deals with handset manufacturers based on product, price and volumes.
• Designed retail promotions for the dealer channel, managed all marketing and advertising of retail offers sold through the dealer channel.
• Non-Executive Director for Cell Place - MTN's largest dealer

Achievements
Sat on the Board of Directors 

Channel Manager

Sales Operations / Field Marketing Manager

Sales Account Executive

Assistant Product Manager - Marketing

Service Provider Support Executive

Find out detailed information about Peter Wojciechowicz, Country manager Africa in Johannesburg, GT

Peter Wojciechowicz: Country manager Africa in Johannesburg, GT

Peter Wojciechowicz