Quatif Callaway: Project Manager in West Orange, NJ

Project Manager independently working to secure U.S. State Department Foreign Service Institute information systems while liaising with IBM to manage the multi-million dollar creation and implementation of a new education system. Analyzed and communicated the risks related to their use, processing storage, and transmission of information and data, and systems and processes used for those purposes. Planned, tracked, measured and reported security assessments and projects on a weekly basis for leadership to ensure all assessments and projects stayed on schedule within Federal security requirements. ? As a liaison between IBM and the Department of State, I was laser focused on understanding the customer's needs, tailoring new features based on this analysis, ensuring a successful end-product, eliminating informational gaps allowing for the completion of tasks on time and exceeding expectations. ? Utilized waterfall management methodology to outline expectations for a team of software developers to delineate requirements and progress on applications. ? Led a team of three government Project Managers, using agile management methodologies to ensure that all data types for the application, system users, network connections, network architecture, and contingency plans, were captured effectively from several applications into a centralized Government tracking system (XACTA). This resulted in the Department staying on track to meet hard deadlines, with zero deficiencies discovered, and all vulnerabilities being addressed well before they could become a costly issue. ? Established project estimates and forecasted performance goals ahead of schedule by successfully providing assessments of the severity of weaknesses or deficiencies discovered in the information system and its environment of operation, recommending corrective actions to address identified vulnerabilities and prepare security assessment reports containing the results and findings from system security assessments. ? Successfully helped introduce innovative approaches to enhance performance goals, efficiency, and customer satisfaction between various government departments by working with HR, Legal, and Finance, to gather budget, Privacy Act, and student account information to better customize product outcomes.

Multi-disciplinary analytical Security Specialist working on the Director of National Intelligence and the National Counterintelligence and Security Center's newly established Continuous Evaluation Program (CEP). Working with data resources on a daily basis such as: Federal Bureau of Investigations records, Lexis Nexis, Credit Bureau Reports, DoD Drug testing information, and proprietary governmental databases. Performing Quality Assurance assessments on all Continuous Evaluation Report cases created in military tracking systems, conducting ongoing reviews of Government Employees' eligibility for access to classified information or to hold a sensitive position. ? Exceeded program production standards in reviewing, identifying, and evaluating CEP alerts for presence or absence of adverse information on a Subject's behavior which is possibly indicative of a potential threat to National Security, as the highest producing member of my team. ? Successfully engaged and leveraged relationships with counterparts to obtain and disseminate findings with stakeholders throughout the Department of Defense, leading to internal investigations that helped thwart possible threats and maintain the good standing of the agency throughout the world. ? Integral part of a team, demonstrating the ability to adjust to new and ever-evolving requirements of the new CEP program, adjusting to changes by supporting as required outside of my job description. Assisting in policy development, program narratives, formal program coordination, and resource assessments. In addition to continually monitoring and reviewing CEP processes and procedures to inform the Government where efficiencies could be anticipated and avoided.

Hand-selected by the Vice President of my Contract company to work directly for the Deputy Director of the FSI Executive Office, to establish new office processes and methods for streamlining and improving the daily operations of six divisions under her direction. Worked alongside Subject Matter Experts on process mapping, process improvement, metrics (formulating and measuring, analyzing), and data analysis. Conducted statistical analysis of course data required for management direction of current and future programs. Work closely under the direction of the Deputy Director to support contract administration responsibilities. ? Successfully analyzed and evaluated, on a quantitative or qualitative basis, the effectiveness of line program operations, meeting established monthly goals and objectives, performing above expectations. Assisting program Directors with formulating conclusions and recommendations for action utilizing management methodologies, submitting them for incorporation into formal written reports and oral presentations, for various levels of management. ? Single-handedly redesigned the organizational methods and procedures for administrative support systems for record keeping, communications, directives, forms, files, and documentation. ? Successfully liaised between our office and Acquisitions, starting and maintaining open lines of communication to ensure that commitments and deadlines were met to keep project delays at bay and maintain smooth operations.

(Contract) September 2016 - January 2017 Worked alongside the Policy and Plans Chief to identify business options and resources, researching business performance, and analyzing data to determine points of programmatic weaknesses. Successfully built new program strategies through the creation of a Transition Plan and a Business Mapping Chart, and the first ever organizational Modification of Agreement for the DoDCAF Facility. Developed, maintained and documented improvements to efficiency, monitoring the implementation of federal policies, issuing memorandums and creating business maps in Visio to capture results. ? Researched and identified different issues in management and organization to clearly delineate associated concerns to clients, identifying issues, offering recommendations based on findings; and ushered in the implementation process. ? Provided expert guidance on management on the process of changes and problem-solving for a governmental consolidated tracking database system for thousands of sensitive cases and documents. ? Proficient in multitasking; successfully working on several projects, programs and teams simultaneously; coordinating with several departments to carry out operations successfully to meet deadlines and expectations. ? Tasked with modifying and developing new administrative policies objectives and regulations that helped the DoD CAF improve its business strategies. ? Led a two-person team that researched federal performance goals for the organization, delivering a 5-year Strategic Plan to achieve higher headquarters requirements well before the due date. ? Presented findings and data to the Director to improve strategies and operations of the DoD CAF by producing a weekly operations report, for a staff of over 700. ? High-level of experience with MS Suite, working on a daily basis with Microsoft Excel to create pivot tables. Performed data manipulation for the Director using Excel by gathering information from various reports from 5 divisions (over 700 reports total) of the DoD CAF. Successfully interpreted and gathered data from the metrics department into spreadsheets to draw conclusions for managerial action and strategy.

Single-handedly reviewed and analyzed procedures and operating policies to assess their effectiveness; provide evaluations, research issues and write recommendations to effectively manage administrative operations and resolve concerns. As a result of my findings, I was entrusted to independently implement new administrative directives and liaise between departmental end-users, technical analysts, information technology analysts, consultants and other governmental organizations in the analysis, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance. ? Tracked and fully documented changes for functional and business specifications; writing detailed universally understood procedures for permanent records and for use in training materials for over 700 employees, reducing errors by over 90% and ensuring compliance with governmental directives. ? Served as a liaison between the Executive Office and functional unit management and personnel to identify, define, and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access. ? Identified opportunities for improving business processes through information systems and/or non-system driver changes; assisting in the preparation of proposals to develop new systems and/or operational changes, modifying organizational processes and systems, to improve user interfaces and increase productivity.

Executive Assistant to the Senior Executive Service (SES) Director of the DoD CAF. Managed complex business and personal calendars on a daily basis; scheduling all appointments, meetings, travel, and conference calls requests from WHS, DCMO, ODNI, OUSDI, and internal requests within the over 700 employee organization. Garnered the coveted Gap Solutions 2015 Employee of the year, recipient of DOD CAF Coin of Excellence received from SES DoD CAF Director, Edward Fish. ? Organized and prioritized work to always meet deadlines, managing multiple assignments and demands, while being detail oriented and flexible in a fast-paced, high-pressure work environment. ? Responded to inquiries about established policy or routine matters by other employees, officials of the Department of Defense, other Federal agencies, the offices of high-ranking officials, the news media, public interest groups, and members of Congress and their staff. ? Responsible for researching issues and collecting and organizing data and information from a variety of sources to prepare reports, briefings and other documents in various formats. ? Highly competent in composing, editing, formatting and proofreading Executive correspondence through various mediums, memoranda, reports, and other written materials. ? Demonstrated tact and good judgment in confidential situations and the ability to interact with senior management.

Personnel Security Specialist examining cases of the greatest complexity, far exceeding production standards by processing tens of thousands of Defense security clearance applications within a year. A proven knowledge of policies and procedures that relate to the examination and adjudication of initial and periodic security clearance investigations for service members, civilians and contractors in accordance National Intelligence Directive 704 and 709, the DoD Personnel Security Program 5200.02, Executive Orders 10450, 12333, 12968, and the White House Memorandum "Adjudicative Guidelines for Determining Eligibility for Access to Classified Information." Demonstrated comprehensive knowledge of requirements to meet the National Security standards for access to classified information. High level of knowledge in the use of governmental proprietary databases and tracking systems. Excellence Award for Outstanding Performance in Support of the DoD CAF Administrative Services Contract. ? In meeting with Federal requirements, processed thousands of requests for eligibility determinations for occupancy of sensitive positions and issuance of security clearances for contractors, civilian employees, consultants, detainees and assignees of the Defense Commissary Agency (DeCA), well above expectations. ? Reviewed and evaluated counterintelligence and criminal investigations on secure computer systems for correct scoping, making appropriate security clearance determinations based on the information. ? Managed strategies for handling all actions regarding outgoing requests for investigation, requests for additional information, and requests for medical psychiatric evaluations required to obtain information needed for an informed adjudicative decision, keeping within governmental standards. ? Reviewed contract documents, program security classification guides and contract security classification specifications to ensure operational security, receiving a 5/5 on my annual performance appraisal.