Fashion

Lifestyle

Moto & Powersports

Internet marketing

Powersports

Apparel and fashion industry

Operations Manager,

Logistics, Shipping & Operations

Ambitious, dynamic and results-driven sales professional with over fifteen years of comprehensive experience in sales and marketing. Proven sales and customer service talent. Strong ability to convince customers towards optimal sales, through high level of determination, positive attitude and hard-work. Looking to leverage my knowledge and experience in sales and marketing.


• Entered, processed and followed up on customer orders on a daily basis
• Answered to customer claims and warranty issues
• Established new client accounts
• Sustained sound relationship with new clientele
• Introduced new products to customers
• Optimized warehouse procedures and managed inventory
• Monitored different online marketing strategies and proposed them to the owners
• Designed and developed sell sheets and online banners
• Participated in distributor trade shows
• Generated social media marketing campaigns
• Maintained online inventory and ordering system
• Maintained and updated the company website

• Set up North American branch of Motto Wear (Europe)
• Extensive practical hands-on experience as co-owner and manager of a small business
• Established new client accounts – contacted clients regularly to establish effective working
relationships; maintained relationships with the company’s customers
• Analyzed market potential
• Introduced new products and expanded new business
• Sustained sound relationship with new clientele
• Ensured that the firm developed a positive image in the market and offered the best customer
service
• Monitored different marketing procedures and ensured that they were profitable for the firm
• Planned, directed and controlled all functions of the company
• Implemented effective sales and marketing strategies
• In the field - generating sales on a daily basis
• Participating in district sales events as well as regional and national distributor trade shows
• Generated social media marketing campaigns
• Set up and maintained e-commerce & company website

Sales and Marketing Manager

Managed the sales operations to accomplish business strategy goals
• Communicated with clients to improve and develop business relationships cordially
• Maintained constant follow-up on customer's feedback
• Analyzed competitive products in terms of reliability and features
• Developed new products
• Researched new textiles and safety apparel technologies
• Analyzed profitability of products and market potential
• Reviewed entire inventory lists on a daily basis to keep track of inventory flow
• Helped in resolving critical issues related to sales
• Identified and monitored the performance of competitors
• Kept in close contact with clientele to identify new opportunities and customers
• Translated business-objectives strategies into brand portfolio objectives, plans, and strategies of enhanced growth of business unit
• Represented the firm at sales shows and exhibitions

Export Manager

Responsible for selling and expanding the current customer base within an assigned territory
• Provided excellent customer service to designated accounts
• Wrote concise and effective customer proposals
• Responsible for implementing new company marketing strategies and policies effectively
• Made regular status reports: follow-ups, closings and activities
• Supervised established customer accounts
• Oversaw delivery of products
• Reduced stock through specially developed sales activity
• Researched potential customers
• Prepared effective action plans and schedules – Participated in marketing plan design and
execution
• Perfected knowledge of product, market, and sales strategy
• Handled and resolved any complaints or concerns from customers
• Scheduled and coordinated meetings, appointments, and travel arrangements for supervisors
and managers
• Worked with company staff to effectively close sales (sales management, logistics and marketing)
• Took part in trade shows and other market

Sales Representative / District Manager

	•	Facility Management of main office buildings in Warsaw
	•	Conducted building and grounds maintenance
	•	Supervised maintenance staff and assisted with repairs
	•	Prepared monthly facility maintenance reports and schedules
	•	Performed facility inspections and documented results
	•	Negotiated with suppliers
	•	Managed landlord relationships
	•	Managed the work of contractors
	•	Trained, coached and guided junior staff

Facility Manager

Find out detailed information about Rafael Kwiatkowski, Operations Manager, in San Diego, CA

Rafael Kwiatkowski: Operations Manager, in San Diego, CA

Rafael Kwiatkowski

UNIVERSITY OF WARSAW