Rajnish Kumar: General Manager Hotel Shivam & The Pankhuri Restaurant in PATNA, BR

Job Profile: Responsible to managing operational running property. Responsible for leading, training & motivating of service staff, conducting daily briefing ensuring two-way communication, controlling expenses of restaurant, develop innovative ways to create sale of the restaurant by up selling menu items, develop personal relation with the guest to ensure continue patronage, schedule staff rotation and duty, resolve guest & staff complaint, billing and cash recovery for the service rendered.

Job Profile: GM (Operations) to maintaining all day to day activities like Housekeeping Services, Electrical, HVAC, Mechanical, CCTV & Networking Services in government site project Sardar Patel Bhawan (Patna) Managing all facility management services, conduct daily briefing and responsible for growing entire staff understand and implementing policies, procedure, standards and specification guidelines. Maintaining Technical with different activity of Compliances and other division, co-operation with Technical team and service staff. Complain handling and also involved with compilation of Day to Activites.

as a Cattering Manager for 5 years. (December, 2003 to December, 2008) Job Profile:Manager to manage mobile cattering in pentry car of Indian Railway Train to running day-to-day operation, maintaining to vendor for the service, conduct daily briefing and responsible for growing entire staff understand and implementing policies, procedure, standards and specification guidelines. Maintaining sales with different activity of promotion and other division, co-operation with kitchen team and service staff. Complain handling and also involved with compilation of menu.

Job Profile: Responsible for sales and marketing handling the day to day booking, reservations and follow the group and fit's booking and specially for the corporate client gave them to best package on the demand of market requirement.Accepting any queries of bookings and for keeping the booking diary up to date, seeing that all the arrival, departure of guest and how to gave the best service.

Job Profile: Responsible for checkin checkout, reservation quering, guest attending and responding to the front office job, and handling EPABX system and all related front office job, and make the final bill at the time of checkout