Raphael Rosenbaum: Freelance Photographer in Long Beach
Raphael Rosenbaum
Freelance Photographer
Long Beach | United States
Skills
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Summary
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Activity
Projects
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Work experience
Raphael Rosenbaum Photography
Freelance Photographer | 05/2004 - Current
* Executes a comprehensive engagement strategy that maintains high customer satisfaction
* Builds relationships with clients by implementing an authentic feedback cycle and open communication
* Provides direct and personalized knowledge to support sales and client choice (cameras and print)
* Utilizes artistic vision to create pieces that reflect a client's initial ideas
* Strobe and speed light photography
Adorama
Assistant Product Manager, Flashpoint (Private Brands) | 05/2021 - 06/2022
* Served as the subject matter expert by identifying product and performance gaps/trends and developed innovative product resolutions
* Analyzed user insights to define product value and to inform the product development cycle
* Coordinated market research, monitored competition, and presented product ideas to the photography team
* Developed New Product Introductions to present sales figures, competitive analysis, and marketing strategies
* Managed and updated development timelines for new products with Smartsheet
* Communicated and updated sales projections for products in development
* Constructed internal documentation of product offerings for inventory and website use
Adorama
Sales Associate (Cameras + Lenses) | 01/2018 - 04/2020
* Provided implementation support and training by assisting customers with setting up and navigating equipment, hardware, and firmware
* Achieved and exceeded monthly retail sales goals (115%) for 18 months
* Researched emerging trends and provided informative guidance to assist in product selection
* Managed processes including ordering, billing, and shipping through AS400
* Maintained client database and relationships with repeat and loyal customers
* Maintained knowledge of current promotions, exchange guidelines, payment, and security
Anchor Inn
Manager | 01/2014 - 11/2017
* Directed all marketing communications and photography needs
* Communicated with outside vendors to increase customer base and sales
* Analyzed trends in sales and provided guidance to upper management
* Trained new employees in customer service and database management
Professional Skills
* Lighting, Adobe Lightroom, Google Suites, Jira, Looker, Microsoft Office, Smartsheet, Tableau
B&H Photography
Sales Associate | 07/2008 - 11/2011
* Awarded Top Salesperson by exceeding weekly sales quotas and providing superior customer service
* Trained 10 sales associates in customer service and Unix
* Processed orders for cameras, accessories, computers, and electronics
* Managed merchandise selection in conjunction with customers
Education history
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