Rasesh Doshi: in Placentia, CA

• Managed the entire sales process from identifying prospects, cold calling, face to face meetings, product/ service demonstration to the vetting process of a potential agent. • Responsible for managing 160 money transfer accounts throughout California. • Made fact-based recommendations on product pricing and commission. • Executed both self-conceived and assigned marketing plans to support transaction growth. • Analyzed market data and company reports to address, reinforce, or correct market and/or agency performance trends and capitalize on market opportunities. • Responsible for selling financial products & services to mid-sized businesses. • Generated performance reports for executives. • Managed and spearhead contract negotiations with clients. • Trained prospects on software, systems and procedures. • Agent acquisition

• Recommend products to customers and help he or she design & select electrical needs. • Upsold installation and promote in-home consultation. • Remained current on product knowledge, design, and new merchandise available. • Maintained awareness of varied customer needs based on geographic location of store as well as awareness of market pricing and merchandise. • Prepared administrative reports relative to store operations, completes personnel paperwork and forwards to Corporate Human Resources.

• Qualify and assist customers select appliances and associated warranties. • Process sales, including price negotiation, installation, warranties and deliveries. • Post sales customer care. • Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers • Trained new employees to provide outstanding customer service and develop the business to be profitable.

• Ownership for enhancing the customer experience within area of responsibility and entire store. • Ensure all elements of the established Home Appliance Showroom culture are followed. • Lead by example to set a customer-focused environment for entire team. • Provide daily coaching and training for new sales associates. • Review sales performance daily and react immediately to opportunities and deficiencies. • Interact with customers to determine and meet customer needs, provide assistance and support, and ensure a positive shopping experience. This includes ringing of sales through point-of-sale system.