Ray Yako: Manager

Oversee and manage a group of 20 employees Studied market locations and tailored merchandise towards community demand Prepare and convert sales reports, invoices and prepared expense journals in Excel format Set hours, managed payroll, and trained new staff Negotiated product buy-downs to increase profit margins; distributed inventory between locations Increased gross profit by 21% per location since August 2016

Merchandised: product placement, set pricing, built displays, created statics and signage Managed expense reports and cash logs Resolved various customer service disputes and other resolutions with staff Organized data in Excel and Access to analyze profit margins, trends, and expense

Identified scope of work to prospective contractors. Received, analyzed, and selected most economical and qualified bid. Inventory control and management of fuels in tanks. Minimized cost of materials. Obtained Air Pollution Control District and Environmental Health Department permits. Observed construction of UST (Underground Storage Tanks)

Maintained daily sales quota Received Great customer service reviews Handled confidential paperwork/account information properly