Sr. IT Manager

Top Management

• A technocrat with over 25 years of experience in India and Middle east in Enterprise IT Management, Systems Administration, Technical Support and IT Infrastructure deployment, Audit compliance.
• Extensive experience in managing & delivering projects, conducting business analysis to determine requirements and planning for systems implementation at the enterprise scale
• Demonstrated success in leading, motivating and mentoring cross-functional teams in order to maximize levels of productivity
• Possesses strong leadership, communication, planning, people management and negotiation skills
• Managed  Budget of $ 3 M - $ 4 M; of which 2M $ is Opex, and $ 2 M  is Capex/Growth oriented
• Successfully achieved 100% license compliance for Dodsal Group, Dubai, UAE
• Participated in Internal Audit, Policies & Procedure for Information management system
• Responsible for preparing RFPs, evaluation of bid proposals, contracts, scope of work reports and other documentation for infrastructure projects and associated efforts
• Entrusted with the responsibility of managing all aspects of IT Infrastructure Operation to ensure integrity, confidentiality, scalability and 24/7 availability of IT services
• Accountable to lead the team to design and implement short & long term strategic plans to ensure infrastructure capacity meets existing and future requirements.
• Lead in design, deployment, support and capacity planning for all infrastructure systems including Blade / Rack Servers, SAN / NAS Storage, LANs, WANs, Unified Communication, Internet, intranet, security, wireless, and other core IT Infrastructure services
•  Providing regular written and in-person communications with the organization's executives, decision-makers, department heads, and end users regarding pertinent infrastructure activities
• Hands-on experience in installation, administration & migration of Windows 2003 to windows 20012 Active Directory in different forest, Additional dc creation
• Experienced in configuring and managing  Microsoft Exchange 2K3/2K7/2K10 Servers,
• Experienced in configuring and managing  G-Suite for business
• Server Consolidation using Virtualization-Hyper V 2012,P2V conversion
• Evaluating, testing & building POC (Proof-of-Concept) on numerous new technologies that could be applicable in our company's environment and building business cases for presentation to the Management.
• Restoring normal service as soon as possible based on customer perspective and within defined SLA
• Gained exposure in interfacing with key business units including Finance, Operations, Estimation, Human Resources and Engineering with proficiency in coordinating with vendors for various IT projects and local ISPs for communication
NOTABLE ACCOMPLISHMENTS ACROSS THE TENURES

• Looked after overall completion of over a dozen IT & Infrastructure Projects in various technology
• Independently led migration of Exchange 2010 with DAG and Active Directory to Windows 2012
• Led implementation of Barracuda Email Archiver, Blackberry BES 5.2 Migration and EMC VNX 5100 Unified Storage
• Played a major role in estimating project budget and effectively managing Cost forvarious Technology Projects
• Successfully implemented Enterprise Document Management System across the projects
• Holds the distinction of developing and implementing network monitoring system
• Independently looked after migration of Exchange 2010 with DAG, Migration Active directory to windows 2012 with exposure in implementing Barracuda Email Archiver, Blackberry BES 5.2 migration & EMC VNX 5100 unified Storage

Highlights:
• Spearheaded a team of 5 professionals
• Played a key role in:
? Overseeing internal ISO audits
? Coordination with vendors for various IT projects.
? Co-ordination with local ISPs for communication.
? New office establishment
? Setting up of Boardroom
• Actively involved in:
? Microsoft Enterprise Agreement (EA) management for Dodsal Group.
? G-suite for business
? Server & Network Administration
* Windows 2012/2008
* Google Apps
* EMC SAN storage
* Sonicwall firewall
* AV product like Polcycom real Presence 500, Kramer. Creston
• Security surveillance system:
? Hikvision CCTV system.

Highlights:
• Spearheaded a team of 20 professionals
• Played a key role in:
? Preparing annual IT budget for HO & Projects
? Overseeing internal ISO audits
? Coordination with vendors for various IT projects.
? Co-ordination with local ISPs for communication.
• Looked after sizing, licenses & AMC management of engineering and other software.
• Actively involved in:
? Microsoft Enterprise Agreement (EA) management for Dodsal Group.
? Server & Network Administration
* Windows 2012/2008
* Exchange 2010 with DAG
* Blackberry BES
* EMC SAN storage
* Cisco PIX firewall
* Apple MAC/iphone/Airport Extreme / apple TV/ Ipad

Highlights:
• Played a major role in implementing:
? Active directory and Microsoft Exchange 2000 with active directory
? Backup & restore policy
? Video conferences
? Microsoft SUS for patch management
? Domain group policy
? Antivirus policy for workstation and Exchange 2000
• Successfully performed database backups and backup related activities
• Holds the distinction of:
? Creating new users and email ids
? Changing & resetting password
? Setting access levels for users
? Configuring ISA 2000 server with access control lists for user access
? Monitoring systems for error logs and error resolutions, devising and deployment of backup strategy
• Looked after daily system health checks, system tuning, problem resolution and escalation management
• Took proactive steps for ensuring high system availability
• Holds the distinction of coordinate with ISP vendor with leased line connectivity issues

Windows / Exchange 2000 Administrator

Highlights:
• Looked after:
? System Administration (DEC UNIX) and installation of DEC UNIX, Backup/Restore
? Installation of Solaris 8 & Linux 7.2 , Backup/Restore
• Played a major role in:
? Creating new users, adding new storage devices (DAT, Hard Disk, etc.) / swap space, changing process priorities
? Setting up of NIS server and clients
? Writing auto-mounts, adding and removing users in NIS, NFS setup
? Exporting and Importing file systems
? Partitioning the disk according to the file system requirements
? Setting access levels for users
? Adding swap space and configuring DNS / Apache / Samba / Proxy / Mail & DHCP server
? Adding of packages and patches

Systems Executive

Sr. Support Engineer

, Dubai, UAE
• Migration of Windows 2000 server to Windows 2008 with Active Directory
• Migration of Exchange 2003 to 2010 with DAG for 1200 Mailboxes
• Implementation EMC SAN storage - VNS 5100 & Clarion C3x10
• Migration of Blackberry BES 4.1 to 5.2 Server
• Implementation of Barracuda Email Archiver
• Implementing Etisalat IP VPN MPLS Link for Various Project Offices
• Microsoft License compliance for Dodsal Group
• Sizing, License & AMC Management of Engineering software such as SPF, SP3D, SPP&ID, Intools, Caesars ii, PVelite, StaddPro, Microstation, PDMS, Intrucalc, Pipeline Studio, AspenOne Suite, AutoCad, Pipesim, Xsteel, etc.


TRAININGS UNDERGONE

Jr. Customer Support Engineer

Find out detailed information about Richard D'Abreo, Sr. IT Manager in Mumbai, MH

Richard D'Abreo: Sr. IT Manager in Mumbai, MH

Richard D'Abreo