Richard Meredith: Technical Support Specialist in Lake Forest, CA
Richard Meredith
Technical Support Specialist
Lake Forest | United States
Skills
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Interests
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Industries
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Work experience
Saddleback Church
Technical Support Specialist | 06/2006 - Current
• Directly supported staff, contractors and volunteers via e-mail, phone, helpdesk ticketing and on site. Covering the main campus and 17 regional and international campuses.
• Supported all versions of Windows, Windows Server, OSx, Android and iOS.
• Supported Microsoft Office and Office 365.
• Managed inventory of hardware and consumables.
• Identified and deployed new technologies.
• Worked with vendors to determine best solutions.
• Managed and supported print servers and printers.
• Managed and supported equipment deployment, maintenance and repair.
• Managed and assigned helpdesk tickets to other Technicians using Manage Engine and Service Now.
• Performed diagnostics and troubleshooting of system issues, documented help desk tickets/resolutions, and maintained equipment inventory.
RJM Investments, Inc
Property Manager | 06/1986 - Current
• Managed Office and Commercial Properties
• Located and qualified prospective tenants. Responsible for lease agreements and termination of leases
• Managed tradesmen and contractors for all repairs, maintenance and tenant improvements