Richard Witt: Owner - Operator in Phoenxi, AZ

Limo, shuttle, private car services in the Western Phoenix Valley

Managed all staff and client service operations for San Diego's largest indoor recreation center. Responsible for sports bar, billiard and vending operations, staffing, inventory and cost controls. Oversaw average of 20 direct reports.

An incredible opportunity to be part of a great team. Xtreme Revolution manufactures unique and trend-specific aftermarket accessories for motorcycle cruiser devotees. The company grew form $30k in revenue to over $2.4m in its first two years alone. Customer service built a client base from a few hundred to over 40k riders from all over the world. The company product offerings were expanded from 100 items to include 55k across a wide spectrum of the powersports retail industry.

Making certain the kitchen brigade works to the highest culinary standards Creating news menus and dishes on a daily basis Checking the number of reservations that have been made and then estimating how much food will be needed for those meals. Making sure that all kitchen staff understand the duties and tasks they need to perform Planning, preparing and direction food operations in a kitchen or catering area. Ensuring that the presentation of food is compliant with restaurant standards Helping to train, develop and growNewly opened steakhous kitchen staff

Structure and supervise functions of 400+ employees to ensure maximum efficiency in 4 remote sites. Charged with direction of daily work assignments of 400+ employees. Restructure workflow based on call volume. Develop profit and loss analyses and forecasting for all sites. Create yearly budget forecasts. Monitor and interpret Cisco ICM alarms and events. Troubleshooting the Cisco ICM product. Develop and write scripts based on day-to-day business rules. Responsible for the development and implementation of scheduling and forecasting programs. Conduct comprehensive project analyses, analyze long-run growth and profit potential, and recommend action. Increased unit productivity by more than 100% in all regional call centers. Report to Corporate Call Center Manager.

Assembled, configured, staged hardware and software for large scale deployment for mainstream retailers: Home Depot, Lowes, Fox Camera, others. Trained new team members in all facets of staging and configuration Controlled team scheduling and workflow.

Opening kitchen staff team member Coordinated position design and task assignment Responsible for BOH operations in executive chefs absence Assist with daily special creation and execution Oversee special party and private room menu execution

Generated daily prep and line task assignments Provide oversight to the cleaning program as prescribed Insure consistent and accurate records are kept for temperature logs, Critical Control Points RQAs Insure consistent application of the timed holding system Monitor/manage lunch - dinner shift operations Manage food cost related to all sub category product mix gaps Manage inventory rotation and product storage standards

Serve as GM assistant and kitchen manager Responsible for daily prep assignment, kitchen and FOH scheduling P&L responsibility for $3M fast-paced, very busy franchise operation Function as BOH trainer within operational group

Successfully managed a specialty restaurant, increasing sales by 35% through quality food, exceptional service and well-respected family values. Achieved a three star rating from Mobil Travel Guide Maintained complete P&L control. kept expenses below budget through accurate planning, waste reduction, aggressive purchasing strategies and cost-effective operating procedures. Oversaw all aspects of busy catering operation.

Responsible for customer program management and tracking Developed communication and reporting software application for in-house hardware system