Robbie Prater: in Arlington, TX

• Assisted the Director of Operations in daily duties. • Created company Loss Prevention program and training tools from the ground up. Assisted and led in multiple LP interviews/investigations. • Developed dozens of training and technical manuals, including but not limited to a complete Safety policy and training packet. • Founded and co-lead company 25th anniversary celebration and marketing initiative. • Built brand awareness and pride through various tools. • Lead and assisted in contract negotiations, adept in Business Law and leveraging position in a fair and equitable way. • Raised awareness through extensive reporting. Partnered with field teams and Directors/VP's on a daily basis. Developed new reports to improve field retention and understanding. • Assisted warehouse and eCommerce during peak times. • Partnered with multiple departments to improve operational efficiency, including; buying team, warehouse and DC, eCommerce, field and stores, recruiting, and more. • Improved company margins through various techniques, improving profits at least five percent.

• Lead up to twelve stores at any time with Store Managers reporting directly to me. • Responsible for up to ten million in annual sales. • Strong training focus with teams, with a customer first focus. • Analyzed reports on a daily, weekly, monthly basis. Utilized data with teams to develop an entrepreneur type atmosphere to elevate responsibility of business leaders. • Helped establish new loss prevention guidelines to the company to manage profit and loss. • Communicated to teams daily on success, and action plans to sustain sales goals. • Improved gross margins across the board by three percent YTD. • Maintained fiscal responsibility by staying under budget every month. • Established compliance guidelines to meet deadlines, improve communication, delegate responsibility and foster growth and leadership. • Established recruiting lines, and networking opportunities to build a strong bench of applicants. • Conducted monthly audits on stores to recognize growth and opportunities among teams. • Communicated to home office partners daily to ensure company vision met at the store level. • Established external sales leads on a weekly basis.