Robert Guajardo: in Hacienda Heights, CA

Managed and coordinated office, warehouse and installations. Received sales, superintendent and customer calls to schedule and resolve issues. Blue print reading for new job quotes, bidding new jobs which included all materials tile, stone, wood, carpet, linoleum and granite. I did on site job inspections with superintendents and home owners. Scheduled, coordinated and dispatched jobs. I recruited man power to expand the company’s growth. My Coordinating and dispatching skills helped streamline all installations. Inventory control, order process, including shipping and receiving (loading & off-loading trucks) were also part of my responsibilities.

Managed and coordinated a warehouse and installation teams of approximately 30 installers and crew-members. Recruited man power to develop and expand the company’s growth and versatility. My scheduling and dispatching skills helped streamline all installation crews. Inventory control and management, order process, including shipping and receiving (loading & off-loading trucks) were part of everyday responsibilities

Schedule installations and customer service. Dispatch paperwork for installation crews for their scheduled job. Handle busy phones for customers and sales reps. Provide professional service for any problems and questions that may arise with customers. Handling credentialing paperwork for new hire installers for installation manager. Approve, verify and submitted installers billing and paperwork for payroll. Responsible for on-site quality control inspections for proper customer service

Managed and coordinated a warehouse and installation team of approximately 20 contractors and crewmembers. Recruited resources and man power to develop and expand the company’s growth and versatility. My scheduling and dispatching skills helped streamline all installation crews, superintendent and project manager’s deadlines. Inventory control including and shipping and receiving were part of everyday responsibilities. Data entry and month end reporting to owners