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Project Manager | Customer Service

Customer Service & Support

Design capable Project Manager looking to transition my career into a company that will foster my desire for both personal and professional growth. 

Key responsibilities:
• Provide exceptional customer service for a wide variety of clients.
• Efficiently handle a high-volume of phone calls and emails. 
• Proficient product knowledge ranging from offset printing, large format, custom 
   packaging, stickers, labels, signage and more
• Help Desk Support for e-commerce website and private customer portals
• Oversee multiple projects at a time 
• Ensure that all details are executed on time and within budget.
• Assist design and pre-press departments with designs, typesetting, file 			 
   preparation, layouts for Offset and Large Format Projects, and die-line creation.
• Work directly with internal management and production team to assist with 		 
   product development, web development, improving day to day operations.
• Assist with providing custom quotes.


Key responsibilities:
• Efficiently Managed a high-volume of inbound and outbound calls.
• Multi task in order to communicate with clients via phone and email
• Set and maintained monthly sales goals.
• Accurately tracked a daily pipeline of prospective clients.
• Assist management with the training of new hires.

Sales Representative | Customer Support

Key responsibilities:
• Consistently provide exceptional customer service.
• Maximized dealership sales by meeting or exceeding monthly sales goals.
• Maintained an extensive knowledge of all vehicle features, makes and models.
• Assisted management team on weekly inventory updates.
• Qualified buyers by understanding their requirements and interests and budgets.
• Maintained the certified status of “Technology Expert”.
• Oversaw the timely and efficient reconditioning of used cars, from start to finish.
• Coordinated dealer-to-dealer trades 
• Supported and mentored new sales consultants according to corporate guidelines • and dealership requirements

Sales Associate 

Find out detailed information about Ryan Evans, Project Manager | Customer Service in Long Beach, CA

Ryan Evans: Project Manager | Customer Service in Long Beach, CA

Ryan Evans: Project Manager | Customer Service in Long Beach, CA

Ryan Evans

Miami Dade College

Westminster High School