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Sales Coordinator 

Administration & Clerical

A graduate of North Carolina State University where I attained a Bachelor of Science Degree in Sport Management, with a minor in Business Administration. 

I want to have a career with a sport/lifestyle brand that shares the same cultural values as  I do. I am an athlete at heart that is driven by an active lifestyle. I like to work hard and play hard.

My experience includes customer/consumer service, account management, sales and marketing. Professionally, I am driven by creating positive experiences and finding innovative solutions. 

• Coordinated and executed on revenue driving planning and task management for the US Direct (Team & Institution) and Soccer Specialty sales teams
• Collaborated cross functionally with other departments within the organization (marketing, finance, operations, consumer service) to deliver go-to-market support and assets for the US Direct sales team
• Acted as an internal advocate for sales team needs
• Activated sponsorship/marketing events including tradeshows
• Supported sales reps in meeting their revenue goals
• Responsibilities/Functions: Order Processing, Logistics Support, Marketing Asset Briefing, Digital Sales Platform Management, Inventory Tracking and Reporting
• Qualifications: Microsoft Office, CRM software, Sales Force/Demandware, Order/Inventory Management Systems (SysPro), PowerBI

• Delivered best in class service to consumers and accounts regarding questions, sales, warranties, returns and refunds
• Assisted customers via phone and e-mail by providing information in regards to product features and benefits, determining customer requirements and expectations and recommending specific products and solutions
• Handled and resolved customer inquiries and took follow-up actions to assist beyond customers’ expectations
• Created and distributed company wide reports with product feedback and consumer satisfaction statistics
• Communicated and coordinated across departments to provide the best consumer and customer experience possible
• Contributed to a $10,000 monthly department revenue goal

Consumer Services Representative

Athlete Services Intern                    					
Wasserman Media Group – Action Sports and Olympics, Carlsbad, CA

•Managed and created 50+ athlete bios for the purpose of athlete marketing 
•Developed and tracked expense/finance reports for clients
•Assisted Athlete Services Director with administrative duties (travel, event schedules, presentations)
•Collaborated and networked with athletes, managers and agents to gain insight into the industry

Athlete Services Intern

Find out detailed information about Ryan Mallory, Sales Coordinator  in Escondido, CA

Ryan Mallory: Sales Coordinator  in Escondido, CA