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Project Manager

Project Management

My professional experience has exposed me to a wide scope of functional areas, which has allowed me to hone my skill-set in management. This, along with my experience aiding in direct communication with customers and end users along has made me an analytical and well-rounded critical thinker that can thrive in any dynamic environment and cross-functional role.

• Primary coordinator of Dealer Development special projects which include: KORE, dealer signage program, and dealer franchising programs.
• Establish project development and implementation timelines that meet specific project objectives.
• Oversee the vendor selection process and ongoing vendor oversight through the life of the project.
• Monitor and track budget performance for special projects.
• Design and implement communication plans to launch projects.
• Design & develop resources and materials that support projects (ie; brochures, order forms, promotional materials, etc.).
• Work closely with Regions and DMs to insure that projects delivered are aligned with Dealer and consumer needs.
• Establish an ongoing database to allow for accurate tracking and measurement of Dealer participation in specific programs.
• Generates routine reports as needed to track project implementation, as well as management summary reports

• Supported US sales team, handled case document required through HIPAA regulations
• Managed inventory levels in off-site facility via Microsoft Dynamics CRM and Oracle
• Worked directly with Territory Managers to coordinated device shipments to reps and tracking            of unused product back to warehouse location based on needs
• Primary coordinator with hospitals for invoices upon receiving PO’s
• Provided device tracking activities in accordance with SOP 90
• Opened and maintain customer accounts
• Processed RMA’s and transfers

Sales Operations Coordinator

• Provide first rate service to entire US customer base and authorized dealer accounts
• Verify and process valid warranty issues for defective products
• Utilize SAP daily to handle 100+ claims, sales orders, and general account needs

Consumer Support

• Identified, qualified, and set meetings with prospective brand partners to demonstrate our software through GoToMeeting and PowerPoint tools
• Generated and maintained reports of newly created relationships through Salesforce client pipeline each month
• Worked closely with marketing team to develop and generate email campaigns bi-monthly

Business Development Lead

• Created and managed advertising campaigns for entire health clinic network throughout US 
• Oversaw design & development of resources (brochures, order forms, promotional materials, and physician information packets) 
• Generated routine reports to gauge impact of online social media tools (Facebook, LinkedIn, Twitter, and G+) and set bench marks to drive growth in client treatments

•Exceeded monthly quota month over month, generated 550+ new contracts, resigned 1650+ contracts during employment through maintaining customer rapport
• Averaged a 3 accessory ratio per phone, awarded highest ratio in district twice

Sales Rep

Find out detailed information about Ryan Reynolds, Project Manager in Mission Viejo, CA

Ryan Reynolds: Project Manager in Mission Viejo, CA

Ryan Reynolds

Saddleback College

University of California at Santa Barbra