Sam Yang: in Woodland Hills

• As Riverbed/ Xirrus Wireless division Program Manager focuses on and manages all WiFi AP/Switches Hardware programs from NPI to mass production, mitigate risks of ECR to EOL with China/Taiwan CM/ODM/JDM vendors. • Involving and supporting product requirements (RFQ), contract negotiation (NRE, tooling, regulatory, unit costs), schedule/milestones/reporting, engineer design (EE, ME/tooling, RF/WiFi, antenna, SW embedded/Cloud, compliance teams), prototype builds (EVT/DVT/PVT) with approved build records, DFM, QA/QC/SQA, mass production delivery and build plans, operation/supply chain/logistic/shipment (3PL), ECR/issue tracking/processes improvement with 8D/CAP/D-PFMEA/DMAIC, and vendor relationship management; • Managed and coordinated schedule based on milestones, and priorities; Resolved conflicts and escalate issues with solutions promptly but not a bottleneck; identify risk / waste and clean up the mess; monitoring progress and identify risks daily; Provided weekly report to executives; held weekly meeting with ODM • Provide status report based on milestones and gates weekly; Hold meeting with ODM/JDM/CM weekly with internal and external engineers, QA/SQA, supply chain, PGM/account manager weekly; prepare and travel oversea to support tooling FAI and engineering builds till MP. • Manage, collaborate, and support tasks including hardware design (PCB, layout, schematic) and engineering builds (EVT/DVT/PVT); wireless radio design and evaluation (antenna pattern, sensitivity); thermal/EMI testing; mechanical (T0, T1, T2, T3, DFM reviews); software (embedded/Cloud); QA/QC/SQA; internal and external beta; regulatory/compliance (FCC/UL, CE/EU, RoHS, and others countries); manufacture processes inspection and improvement (FMEA); mitigate ECR risk; tracking issues with 8D/CAP; testing equipment setup in production/manufacture environment; packaging (labeling, document, single and multiple packaging); production build plans; logistics and procurement/supply chain; shipment (3PL) and RMA.

• Managed product development and service execution between China and US to support social networking ecommerce, online order to offline execution in China, Hong Kong, Singapore, Taiwan, Australia, Malaysia; • Product definition; liaison, engineering and operation (24x7); Web/Mobile Website development, API library definition; backend data warehouse support, performance monitoring, social networking integration, and new countries launch and support management with cross functional team in different geo-locations; • Social networking O2O E-commerce Web/Mobile site deployment and operation support; Restful API implementation and deployment on Amazon EC2 through CNC partnership. Integration Google analytic/Ecommerce, KISSmetrics and other tracking infrastructure for business performance and customer interaction monitoring. • Managed both US and China engineering teams/QA/operations as one with PHP/CakePHP, MongoDB, JQuery, Android as technology foundation, etc.

China Offshore Software Development (China/US), 5/2009 - 10/2010, Director of Development and Operation (i.e. Program Manager) • Managed China SW/HW outsourcing/offshore partners (WistronITS/Acer, Wistron), operation (resources planning, operation and program management, conflicts and relationship management and business development) • Defined governance establishment, program prioritization, business strategy and set direction with priority; managed current programs progress; prepare business proposal, program scope, and interface with client (i.e., Invensys Operation Management) • Developed China Market (acting as business development, marketing and sales); Interface and support with client's China Channel Managers, Distributors, SI and Clients. • Proposed and defined operation management system or service such as Cloud computing, smart grids-power/energy management system from smart meters, management system, and field device. • Transfer and extend outsourcing business model to be ISV, SI, and service models to support and as part of clients Ecosystem • Define operation and execution plans; proactive manage risk, cost, and progress with head counts over 80+, with 1:1 software/QA(test) ratios and QC analysis • HMI/SCADA, GIS Integration, Historian/DB, MES, Smart-Grid/Smart Energy (Electricity & Water) Cloud Computing/Azure (Architect), Control/Measurement,.NET platform (WPF/Silverlight, WCF, TDD, automated test and MSQL) • Daily Scrum Sprint and TDD Agile experience with Client

(75% Operation and Support, 15% Customers, 10% Technical) • Built new products (Based Powerline network technologies, built modem/router/smart meter, monitor with data aggregation services) from requirements, specification, design, built, certifications, PMC, manufacturing, QA/QC, packaging, delivering, and customer support with satisfaction. (Including H.W, S.W, mechanical, housing, BOM, shipping, UL/CE/FCC/VDE/CB certification and licenses, RMA, post launch, offshore EMS/CM/vendors, and others) - China/US • Led NPI/PRP meetings and managing over 20 products development and operational management • Managing customer facing (Motorola, Bell Canada, and others) -US/Worldwide as inbound and outbound OEM/ODM manager with cross functional teams in different geo-locations up to 60+ • Managing vendors facing such as contract manufactures, and ODM/OEM vendors - China/US • Establish and re-define engineering processes and procedures (In both hardware, software, mechanical, QA/QC/NPI, RMA, shipping, certification, and others) - China/US • Schedule management, resource planning, risk and issues, management, and daily operations and supports; Weekly Scrum and PRP product development processes

(40% Managerial, 60% Technical) • Stabilizing, build, balance, and refocus teams • Implement, enhancement, operate, maintain, and support WISP authentication, authorization and account system (Radius) • Interface and synchronize with backend billing system (account management, usage accounting, status synchronization) • Devices (dual mode handsets - Brew/Symbian/Linux/PPC WM5 or other Wireless VOIP devices - Skype) configuration and management • Implement, enhancement, operate, maintain, and support real-time access location, software model, pricing, login scripts, and other tokens update subsystems • Performance, scalability, security, archiving, and processes measurement, monitor, and implementation base on business and operation requirements. • Support existing Wi-Fi clients (Windows, Mac, Unix, Nintendo, others) • Wi-Fi partners network access point, Radius, and billing integration (Current over 60000 hotspots around the world) • Multi-language sites building and maintenance (including sign on, client downloads, and Cooperation web sites.) • Agile XP development

(40% Managerial, 30% Business and Operation Support, 30% Technical Hands-On)

(40% Hands-On, 60% Managerial) • Built China remote office from ground up; hired and managing China local staffs; client, offshore vendors, and partnership management; Managing staffs (developers, QA, operation) in 4 geographic locations. Sales and marketing support and presentation • Experience in interface with wireless operators, handset vendors/ODM/platform vendors, SIM card vendors, wireless platform vendors, and BOSS vendors. • Managed product and program development (MVNO, Pre-paid/rate plan, BOSS/billing systems, SIM card payment apps) in US, UK and China - Real-time wireless billing system on the edge of wireless networks (GSM/CDMA) that interfaces with SMSC, finance services, manufactures, Wireless operator systems (i.e., CS, accounting system, etc), and others. • The system consists of application embedded in GSM/CDMA handset / SIM module with J2EE/JMS distributed back office systems support • Managing and hiring developers/QA/CM local and remote (in UK, China, Atlanta, and L. A/USA.) • Managing and coordinate product development and deployment teams; also managing clients, manufacturers' (cell phone, platform ODM, and SIM) and partners' relationships (i.e., China Unicom, AsianInfo, Amdocs/Nextel, Qualcomm). • Support business development, demonstration, tracking projects, sale, and marketing activities. • Java - JBoss, JMS/SonicMQ, Hibernate/DB, jBPM, Struts, Java Card, SIM Toolkit SDK, Handset OS environment, and Standard 3GPP development environment. • Agile XP/RUP development processes and loosely Scrum project management with China/UK teams Fiserv - Chase Credit System, 1 -7/2004, Program Manager (80% Process & Managerial, 20% Technical) Define end to end development Life Cycle Processes and Practice (engineering, QA, operation, bug tracking, release), PMI functionality, Scrum (one day sprint) to support operation/SaaS Web site and RUP/XP implementation process, ASP .NET ASP and hosting (Microsoft .NET, C#, IIS), offshore vendor management.

(50% Hands-On, 50% Managerial) Application Service Provider (ASP), Professional Service, E-Commerce, SOA/Application Service Provider Implementation (BEA, ATG, Vignette, Epiphany, Ab Initio, IBM), hosting and support, RUP, XP and Agile modeling, Java, Perl. XP development and PMI PMBOK processes. Managed engineers, DB, and QA teams

(50% Hands-On, 50% Managerial) End to End iTV implementation, VOD (MPEG/DVB), EPG, Conditional Access System, STB box implementation, MMDS, HFC, DSL (IPTV), onshore/offshore vendor management including offshore, RUP/Waterfall development and PM processes. Managed architects, system engineers, integration, and QA/QC teams

4 Experience in Mobile computing/file synchronous and infrastructure supporting framework

Experience in Federate Databases; Wireless telecommunication studies; Virtual Reality; Real-time AI/Robotic Navigation Applications; Real-time man-machine IP-based distributed Simulating/Game.

AI workstation CPU (microcode) and System Diagnostic to support deport, repair, tech support, and customer services,

Designed and implemented OEM data network products and sale support.