Bachelor of Science in Agricultural Business

Creative Agencies

Lifestyle

Moto & Powersports

Music

Outdoor

Skate

Snow

Streetwear

Surf

Tech

Wake

Yoga

Health & Fitness

Marketing

Business operations

Analytics

Agent Concierge

Customer Service & Support

Self-starter committed to optimizing operational productivity, efficiency and quality across various environments. Organized and dependable candidate who is successful at managing multiple priorities with a great attitude. Utilizes market research to support the decision-making process. Works effectively in a fast-paced environment with cross functional teams to ensure operational excellence. Detail-oriented with a focus on analytical problem solving, strong communication and customer service skills.

- Facilitated water sport events and marketing campaigns at the marina to promote sponsored brands
- Managed watercraft operations through the BoatCloud reservation system
- Consult with marina guests or clients on boat sales and operations to ensure client satisfaction

Client Service Agent

- Generated interest in Houzz by educating home improvement professionals on the operational value of the platform
- Consistently exceeded daily outreach quota via phone and digital marketing by 20%
- Developed profiles and updated directories to aid transition to the Houzz platform
- Conducted research to qualify sales leads and construct targeted email marketing advertisements

Sales Development Representative

- Learned and operated Wine Management Systems software, to administer direct-to-consumer wine sales management
- Updated club member profiles, fulfilled sales orders, and tracked inventory to maintain constant supply

Wine Fulfillment Coordinator

- Produced premium wine through the operational execution of cellar maintenance, grape processing, barrel work, and fermentation monitoring
- Conducted vineyard sampling and lab analysis to determine optimal harvest time of the grapes
- Participated in ongoing tastings and trainings with winemaking staff to increase industry knowledge

Harvest Intern

- Analyzed businesses to identify trends in food retail production and operations that have emerged due to the pandemic
- Created solutions for disruptions related to the economy, supply chain and store operations
- Developed and delivered presentations outlining practical low-cost solutions for operational efficiency

Research Assistant Intern

- Supervised and trained a team of 12 hostess to continually deliver exceptional performance and service
- Operated and managed Open Table and Toast software to ensure a high-quality environment
- Recognized for improving operational processes to maximize customer satisfaction

Lead Hostess

- Served as a supportive mentor to a group of 15 women participating in sorority recruitment
- Offered guidance regarding the process by hosting meetings with potential new members

Recruitment Counselor

Find out detailed information about Samantha Wolverton, Agent Concierge in Tahoe City, California

Samantha Wolverton: Agent Concierge in Tahoe City, California

Samantha Wolverton

California Polytechnic State University