Samantha Wolverton: Agent Concierge in Tahoe City, California
Samantha Wolverton
Agent Concierge
Tahoe City | United States
Skills
No information
Interests
Marketing
Business operations
Analytics
Work experience
Homewood High & Dry Marina
Client Service Agent | 06/2020 - 10/2022
- Facilitated water sport events and marketing campaigns at the marina to promote sponsored brands
- Managed watercraft operations through the BoatCloud reservation system
- Consult with marina guests or clients on boat sales and operations to ensure client satisfaction
Houzz
Sales Development Representative | 03/2022 - 05/2022
- Generated interest in Houzz by educating home improvement professionals on the operational value of the platform
- Consistently exceeded daily outreach quota via phone and digital marketing by 20%
- Developed profiles and updated directories to aid transition to the Houzz platform
- Conducted research to qualify sales leads and construct targeted email marketing advertisements
Testarossa Winery
Wine Fulfillment Coordinator | 01/2022 - 03/2022
- Learned and operated Wine Management Systems software, to administer direct-to-consumer wine sales management
- Updated club member profiles, fulfilled sales orders, and tracked inventory to maintain constant supply
Far Niente Wine Estates
Harvest Intern | 08/2021 - 11/2021
- Produced premium wine through the operational execution of cellar maintenance, grape processing, barrel work, and fermentation monitoring
- Conducted vineyard sampling and lab analysis to determine optimal harvest time of the grapes
- Participated in ongoing tastings and trainings with winemaking staff to increase industry knowledge
NGA Foundation
Research Assistant Intern | 01/2021 - 03/2021
- Analyzed businesses to identify trends in food retail production and operations that have emerged due to the pandemic
- Created solutions for disruptions related to the economy, supply chain and store operations
- Developed and delivered presentations outlining practical low-cost solutions for operational efficiency
Sunnyside Restaurant and Lodge
Lead Hostess | 06/2018 - 10/2020
- Supervised and trained a team of 12 hostess to continually deliver exceptional performance and service
- Operated and managed Open Table and Toast software to ensure a high-quality environment
- Recognized for improving operational processes to maximize customer satisfaction
Panhellenic Association
Recruitment Counselor | 09/2020 - 09/2020
- Served as a supportive mentor to a group of 15 women participating in sorority recruitment
- Offered guidance regarding the process by hosting meetings with potential new members