Assistant Store Manager

Administration & Clerical

•   Answer Telstra In-bound calls and solve customer Account related queries
•   Handle inquiries related to Billing and Collections
•   Raise monthly purchase orders
•   Review and approve Invoices
•   Handle supplier queries and Transfer calls to the concerned/ Level 2 support team
•   Offer latest launched products by Telstra to the customers and close the sale
•   Up-sell/ Upgrade of higher spend Telstra telephone plans to the existing customers
•   Meeting all KPIs of Call Quality, Adherence and Average Handling Time (AHT)
•   Accept secure payments on phone via Credit Card & Savings a/c
•   Invoicing and recording entries in QuickBooks/MYOB
•   Create purchase orders for the stock management of all the necessary hardware/ inventory
•   Efficiently handle multiple customer calls during peak hours
•   Close the store at the end of business day, and email the Financial details to the Head Office and Management

•   Worked with basic tax returns
•   Keep a backup of all the updated Client information
•   Assisted Senior Accountant in Data Entry, and distribution of Coded Reports and Client file management
•   Experienced in Bookkeeping
•   Verse with Computerized and Manual Accounting for all the modules such as Accounts Payable, Accounts
Receivable, Cash Management, General Ledger and Inventory Modules
•   Prepared Bank, Cash positions, EFTPOS and Budget statement

Assistant Accountant

(CPA Assessed)

•   Tracked Bank charges
•   Provided taxations such as VAT (Value Added Tax), Service Tax, TDS (Tax Deducted at Source), Payroll
Tax, Individual and Company Tax Return
•   Supervised and Coordinated the subordinates to ensure smooth Accounting and
•   Prepared Accounting vouchers
•   Recorded all Accounting Transactions using "TALLY" on Daily basis
•   Part of the external Statutory Audit team, visiting Banks periodically to conduct Audits

Assistant Accountant, Punjab, India

Find out detailed information about Samditi Chopra, Assistant Store Manager in Melbourne

Samditi Chopra: Assistant Store Manager in Melbourne

Samditi Chopra

Charles Sturt University

Guru Nanak Dev University

Punjab Technical University