Service Manager

Top Management

? Manage inventory, sales metrics, scheduling; employee and consumer satisfaction.
? Develop and curate content for marketing and sales.

? Organized and led dozens of customer-facing mountain and road bike demos in national parks and other locations across California, Oregon, Washington and Nevada.
? Co-managed larger events in a half-dozen other states several times a year.
? Maintained regular communication with, and served as liaison between, vendors and global sales reps to ensure marketing goals and expectations were continuously met.
? Worked in tandem with sales teams to bolster bicycle and equipment sales, and raise brand awareness in 11 states western states.
? Managed budgets exceeding $100,000 for accounting teams and vendors.
? Educated consumers and vendors on new technologies and sales practices, while promoting core brand values.
? Developed content and hired team members to implement and achieve marketing goals.
? Tracked and analyzed regional bike and equipment sales; implemented targeted regional sales strategies accordingly.
? Coordinated with federal parks and permitting organizations for the rights to host events.
? Maintained a 40-ft. trailer stocked with up to 60 high-end mountain, road and electric bicycles.

Field Technical Representative

? Fielded customer inquiries and concerns; fulfilled customer wants and needs.
? Repaired bicycles and equipment when necessary.

Manager / Social Media Management

? Managed a team of 30 bike couriers.
? Fielded customer service inquiries.
? Planned routes and logistics for the bike team under my management.

Fleet Manager

Find out detailed information about Samuel Littlefield, Service Manager in Los Angeles, CA

Samuel Littlefield: Service Manager in Los Angeles, CA

Samuel Littlefield

CUNY