Samy Ibnazzouz: Bartender in Tampa, FL

• Apply excellent organizational and multitasking abilities to handle simultaneous customer, team, and business needs while avoiding unnecessary delays or errors • Upsell daily specials and beverage promotions to exceed daily sales goals • Organize bar inventory and storage procedures to keep stock within optimal levels and exceed expected customer demands • Develop new signature cocktails to support bar marketing brand and increase profits

• Implemented organizational processes after analyzing the current business plan to achieve productivity standards and maximize customer satisfaction • Resolve customer complaints or issues to decrease escalation issues to corporate • Operate with high integrity and continue to build trust and credibility with internal and external clientele • Prepare, calibrate, and monitor production machinery to maintain optimal production levels and consistently achieve daily targets • Apply leadership and problem-solving skills to maintain team efficiency and organize workflows to meet daily demand

• Developed, implemented and managed business plans to promote profitable food and beverage sales • Correctly calculated inventory and ordered appropriate supplies • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction • Led and directed team members on effective methods, operations and procedures