Health & Fitness

Dispatcher/ Customer service

Customer Service & Support

Seeking a challenging position where I can utilize my education and professional work skills. I possess great written and verbal communication skills. Self motivated individual with a  Passion  in providing excellent customer service. I  have the ability to work under a fast pace environment, energetic team player with a strong work ethic background. Detail oriented in 
All my work.


•	Monitor Active Alarms and notify proper Responsible via
Email, or phone calls.
•	Use Immx software, to monitor live Video Camera Accounts
•	Dispatch proper Emergency Personal in a very timely manner.
•	Assist Alarm dealers in entering information to accounts via phone.
•	Limit the hold time on phone calls, by effectively answer each call.
•	Work alongside with Supervisor on daily office duties

•	Respond to commercial and residential alarms
•	Dispatch Fire, Police, EMS and Guard Personnel  
And follow protocol based on agency procedures
•	Transfer callers to appropriate departments 
•	Document results in database 
•	Follow up with customers to ensure professional 
And Courteous service was received

dispatcher

Monitor Participants on  house arrest through out
 The Country using two computer screens and telephone
•	Communicate with Officers of violation and 
 Follow structure procedure per agency and type of alert
•	Work on multiple different platforms at once and
 Toggle between systems
•	Provide excellent service to Customers 
Concerns by remaining positive and upbeat 
•	Troubleshoot Radio Frequency, GPS, equipment 
 With Satisfying Results
•	Respond to customers inquires via email in a timely manner
•	Dispatch workers to deliver and pick up monitoring
 Equipment after scheduling appointments
•	 Establish and maintain control of inbound and outgoing  calls 
 Using a well-organized call structure
•	Input new Accounts in Database and follow protocol 
•	Assist Supervisor, co-workers and train new team
Members on all systems

g4s justice service

•	Establish and Maintain Confidential files in database.
•	Train new team members on all office procedures.
•	 Data Entry, Order Processor. 
•	Assist and Solve Customers Concerns in a Professional manner.
•	Transcribe Recorded Dictation.
•	Inventory Control 
•	Answer phones and route calls
•	Prepare Domestic and International Shipping Documents.

office assistant

Find out detailed information about sandra quezada, Dispatcher/ Customer service in anaheim, CA

sandra quezada: Dispatcher/ Customer service in anaheim, CA

sandra quezada