Sarah Hager: Bartender in Seattle, WA

•Work independently and multi-task in a fast-paced environment while providing excellent customer service •Abide and enforce health code and serving laws through

• Deliver high level of customer service to new and seasoned climbers of various backgrounds while ensuring safety and cleanliness in facility •Lead youth instruction for ages 4-12 in recurring programs, events, and birthday parties to improve rock climbing, social, and leadership skills

• Copywriting for new products published to web, process inventory

• Lead for web/email production and promotion execution for Nashbar and support for Performance Bicycle through Dreamweaver and IBM Websphere • Build, proof and deploy emails to targeted lists • Manage timelines and dependencies for publishing

- Managed social media for both Ray Price Harley-Davidson and Ray Price Triumph - Planned, coordinated and managed on-site events, bi-weekly Capital City Bike Nights, and annual three-day Ray Price Capital City Bikefest held in downtown Raleigh - Managed websites for Ray Price Harley-Davidson, Ray Price Triumph and Ray Price Capital City Bikefest using HTML and motorcycle industry dealer web software Dealer Spike - Wrote press releases and articles for print and online publications - Managed, grew and optimized email marketing through More Than Rewards, a Harley-Davidson and Dealer Spike customer loyalty and marketing partner - Designed interdepartmental promotional material for web and in-store signage - Assisted in customer relationship management through target marketing, consistent engagement and database maintenance